Not specified Boston Startup and Tech Jobs

5

Support Engineer

Panorama Education
Greater Boston Area
17 hours ago
+47
Join the Engineering team as a Support Engineer, specializing in helping our clients and colleagues get the most value out of Panorama’s Platform. Work closely with our Client Success team to solve the challenges of implementing Panorama in a variety of districts. Get your hands dirty debugging underlying technical problems. Learn the ins and outs of our product to not only provide technical guidance but to help coach and teach teammates who are learning the product as well. Help our growing support team measure, understand, and optimize our existing engineering support process. Identify and prioritize tools and features to make using Panorama easier and more effective for all of our clients. Assist with the implementation of application monitoring and alerting to better serve our internal and external clients.

Software Engineering Internship (Summer 2020)

edX
Cambridge
2 days ago
+39
As an intern for edX you will work with an amazing group of innovators who are focused on the mission of offering interactive online classes from the world’s most innovative universities. This is a 12-week summer program that starts in May and ends in August.

Student Success Manager

Ready4
Greater Boston Area
1 week ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Manager, Customer Success

Ellevation Education
Greater Boston Area
1 week ago
+43
Mission: In this role you will lead the team responsible for the onboarding and ensuring long term success of our Ellevation partners. You will be responsible for leading a team through the transition to a new organizational structure that requires team members to be versed in all aspects of the Ellevation offering as well as proactive support throughout their journey with Ellevation. This will require iterating on our current onboarding practices and developing new success initiatives aligned with each customer segment. You will be responsible for supporting team members and helping them develop the skills and competencies they need to support our districts on how to use and rollout Ellevation in their district to ensure educators can be most effective in their work with students.

Part-time Auditor

Examity
Greater Boston Area
1 month ago
Review recorded video sessions of exams. Identify technical issues occurring during video recording. Identify violations of school policy. Ensure proper authentication of student. Document any observed variances. Communicate with account management team any quality concerns. Answer phone, email and chat inquiries. Ask questions to uncover needs. Present students with the best solution. Answer billing questions. Connect students to their proctors and exams. Troubleshoot problems and provide resolution. Document casework accurately. Other duties as assigned by supervisor.

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