Boston Tech Jobs and Startup Jobs

9

Senior Customer Success Manager

Threat Stack
Greater Boston Area
1 day ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Master Customer Success Manager

Acquia
Greater Boston Area
1 day ago
+35
Team with Acquia Account Management’s Team to maintain strong relationships with customers and ownership of customers’ success with Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment. Create and drive risk mitigation plans that map to value realization and success outcomes for customers. Drive customer awareness and engagement. Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia. Update and maintain the CRM database with the most relevant account and relationship details. Must be able to proactively drive Acquia and Customers forward with minimal oversight. Engage in the day to day success management and risk mitigation of Acquia’s customers. Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance.

Associate Support Engineer

System Administrator (Atlassian)

Associate Solutions Engineer

Director, Support

Gainsight System Administrator

Load 2 more jobs6 jobs at Acquia

Senior Support Engineer

Threat Stack
Greater Boston Area
1 day ago
+31
We are seeking a highly motivated Senior Support Engineer who is fanatical about helping customers succeed and loves to learn. You should be comfortable performing a wide range of technical and support activities – from answering emails to recreating customers’ environments and troubleshooting. You should have outstanding communication skills and the ability to pick up new things quickly and work in a dynamic team setting.

Customer Success Manager

Reggora
Greater Boston Area
1 week ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Representative

Reggora
Greater Boston Area
1 week ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Senior Desktop/End User Support Engineer

Humana Studio_h
Greater Boston Area
1 week ago
+47
The Senior Desktop/End User Support Engineer is responsible for all maintenance, repairs, and troubleshooting of desktop, hardware/software, network, telephony, and videoconferencing issues that may arise, providing after-hours and weekend support as needed. This role is also responsible for customer service, end-user training, and new-hire onboarding. The Senior Desktop/End User Support Engineer works assignments that involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Associate Director, Go365 Technology Solutions

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Lead Solution Architect

Director, Strategy

Load 3 more jobs7 jobs at Humana Studio_h

Technical Product Trainer

Abacus Insights
Greater Boston Area
1 week ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and

Cyber Security Pre Sales Engineer

Immersive Labs
Greater Boston Area
2 weeks ago
+34
Engage with sales teams and partner with customers to understand their needs, define requirements and demo the technical aspects of the platform. Meet with prospective customers, to understand their technical requirements. Plan and manage product proof of concept efforts. Drive user adoption across a variety of use cases. Help upskill new staff on the technical aspects of the platform and on cyber security in general. Collaborate with the content team to produce multi-format content utilising various teaching methods; written, exercises, questions and gamification.

Response Center Analyst - Tier 1

Interactions
Greater Boston Area
1 month ago
+23
The Response Center Analyst - Tier I is a member of the Interactions Response Center Team and is responsible for comprehensive Incident Management, as well as initial diagnosis and basic issue remediation. The Response Center Analyst - Tier I works in concert with the Interactions Response Center Tier 2 team, as well as other Interactions technical teams, to provide a seamless support experience for Interactions’ Clients.

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