Senior Desktop/End User Support Engineer
Greater Boston Area
1 week ago
The Senior Desktop/End User Support Engineer is responsible for all maintenance, repairs, and troubleshooting of desktop, hardware/software, network, telephony, and videoconferencing issues that may arise, providing after-hours and weekend support as needed. This role is also responsible for customer service, end-user training, and new-hire onboarding. The Senior Desktop/End User Support Engineer works assignments that involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.