Customer Success Analyst
Greater Boston Area
2 days ago
Manage a portfolio of assigned accounts, proactively identifying and executing on customer upselling, and cross-sell opportunities.
Collaborate with Advisory Analyst team to employ effective strategies for customer retention.
Prospect new leads, conduct product demos, and lead contract and pricing negotiations.
Contributing to product development and enhancements.
Gaining exposure to corporations of all sizes, job functions, and industries.
Proving insights to organizations on industry trends and best practices.
Analyzing and interpret organizational data.
Assisting organizations in demonstrating business value to their Board of Directors and Senior Management.