Boston Tech Jobs and Startup Jobs

3

Technical Support Representative

Quick Base
Cambridge
6 days ago
+37
Excellent problem-solving skills and the ability to learn the Quick Base product. Provide world class support to our premium support customers. Provide detailed feedback to Product on requests from our most strategic accounts. Use your support and development background to enable customer success using the Quick Base Platform as a Service technology. Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures. Partner closely with the Escalations lead with customer issues that need to be escalated to the Product Development team. Assists in training and/or coaching other Tier 1 employees. Creatively solve problems with a bias toward innovation.

Assistant General Counsel

EverQuote
Cambridge
2 weeks ago
+41
The Assistant General Counsel will provide legal counsel to the Company with respect to its public company filings, operations and general legal affairs. Reporting to the General Counsel, the position assists with drafting, review and negotiation of contracts; provides analysis and legal advice on issues involving the Company's operating activities; provides analysis and legal advice regarding regulatory and compliance issues, including with respect to SEC matters; ensures that appropriate staff are made aware of and educated regarding applicable laws and regulations; and ensures that policies and procedures are in accordance with applicable laws and regulations.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

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