Boston Tech Jobs and Startup Jobs

9

Project Coordinator

edX
Cambridge
1 week ago
+39
At edX, our mission is to provide a world-class education to everyone, everywhere. Today, edX.org, a not-for-profit, offers highly-driven, intellectually curious individuals an opportunity to work in an exciting and dynamic mission-driven organization.   EdX is looking for an organized and ambitious individual who wants to join our Course Operations team. Project Coordinators are responsible for many operational, project management and

Onboarding Manager

EverQuote
Cambridge
2 weeks ago
+41
The Onboarding Manager person will build out a robust onboarding function, including a 90 day plan for new hires, processes for collaborating with managers, and leveraging systems and platforms to track important milestones. They will ensure far greater standardization and rigor in onboarding (less the generic stuff, more the manager-led stuff) and how to establish cross-team networking critical to effective cross-functional collaboration. They will work with managers and colleagues to help build and promote a sense of team and culture for new hires, which are required to create a foundation of trust and self-sustaining engagement. Finally, they will implement a program that is capable of flexing to support a fully remote and distributed organization, as well as a hybrid organization with multiple offices across the US.

Technical Support Representative

Quick Base
Cambridge
3 weeks ago
+37
Excellent problem-solving skills and the ability to learn the Quick Base product. Provide world class support to our premium support customers. Provide detailed feedback to Product on requests from our most strategic accounts. Use your support and development background to enable customer success using the Quick Base Platform as a Service technology. Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures. Partner closely with the Escalations lead with customer issues that need to be escalated to the Product Development team. Assists in training and/or coaching other Tier 1 employees. Creatively solve problems with a bias toward innovation. Provide support that generates a high level of customer satisfaction.  Can effectively move detractors to promoters through customer interactions.

Technical Program Manager

Extension Engine, LLC
Cambridge
4 weeks ago
Are you someone that loves galvanizing a diverse team to solve problems? Do you thrive off making client connections? If so, we want you to help us and a world-renowned university build the next generation of their online learning platforms.  This Program Manager role is responsible for coordinating the work of our amazing team members with one of our main client’s team. Once the current COVID-19 situation subsides, you will have the unique

Open Source Developer Community Coordinator

InterSystems
Cambridge
3 months ago
+31
As the Open Source Community Mananger, your mission is to educate and engage early adopters and the broader open source developer community around the InterSystems IRIS data platform and back it up with practical examples. That means doing whatever it takes to bring them into our developer community of developers and keep them actively and happily building within it while learning from their experiences. This is a role that will allow you to contribute to building real software and also take a public-facing role representing the platform to developer communities. It is part marketing, part engineering and part community building with a healthy sprinkle of education and public relations.

Implementation Operations Manager

InterSystems
Cambridge
3 months ago
+31
We are looking to employ an Operations Manager to join our Professional Services Team based in Cambridge.  The Operations Manager is responsible for managing the day to day activities of the operations team and ensuring that appropriate and agreed service levels are achieved.   The Operations Manager will work cohesively with the Implementation, Managed Services, Product Management and Development teams in the US to provide leading edge services.

Functional and Technical User Advisor

Klaxoon
Cambridge
3 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

Project Manager

InterSystems
Cambridge
4 months ago
+31
The Project Manager role will be accountable for the overall success of the implementation.  They will be responsible for overall project strategy, defining roles and responsibilities across the multiple organizations and people involved.  They will coordinate all steps and tasks in the project, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement.  They will be responsible for the quality of implementation.  They will also be responsible for ensuring the project is completed cost effectively.

Senior Advisor Life Sciences

InterSystems
Cambridge
6 months ago
+31
We are seeking a global evangelist and market strategist to guide our Life Sciences business. Your experience with real world evidence, clinical research, and health economic modeling will inform and empower InterSystems product, sales and market strategy. You will be based in Cambridge, MA, and you’ll work closely with sales, product management, marketing, and our customers to drive business growth around the world.

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