Boston Tech Jobs and Startup Jobs

4

Senior Director, Practice Management

Cricket Health
Cambridge
5 days ago
Cricket Health is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Practice Manager. As a Senior Director, Practice Management, you will be responsible for the overall operations, development, and success of our clinical practice, which includes virtual and in-person services for individuals diagnosed with chronic kidney disease (CKD) and end-stage renal disease (ESRD). In this role, you will be responsible for the clinical design of all CKD and ESRD care service lines nationally and the introduction of services into new local markets. You will also be responsible for the development of all administrative policies and procedures for our clinical services, including their successful implementation and evaluation. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, Physicians, and staff. 

Game Director

Demiurge Studios
Cambridge
1 week ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Technical Support Representative

Quick Base
Cambridge
3 weeks ago
+37
Excellent problem-solving skills and the ability to learn the Quick Base product. Provide world class support to our premium support customers. Provide detailed feedback to Product on requests from our most strategic accounts. Use your support and development background to enable customer success using the Quick Base Platform as a Service technology. Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures. Partner closely with the Escalations lead with customer issues that need to be escalated to the Product Development team. Assists in training and/or coaching other Tier 1 employees. Creatively solve problems with a bias toward innovation. Provide support that generates a high level of customer satisfaction.  Can effectively move detractors to promoters through customer interactions.

Functional and Technical User Advisor

Klaxoon
Cambridge
3 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

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