Boston Tech Jobs and Startup Jobs

10

Sr. Director, Head of Partner Success

edX
Cambridge
1 day ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Manager

Quick Base
Cambridge
6 days ago
+37
We're looking for exceptional Customer Success Managers as we continue to aggressively grow! As a Customer Success Manager, you will serve as a trusted advisor to our customers. You have a consultative mindset and strive to please, embodying our company’s value of being Customer Obssessed. You can understand a wide variety of business objectives and processes across industries, tying them back to the Quick Base product, ultimately demonstrating the value of doing more with Quick Base. You will be critical in collecting the ‘voice of the customer’ and funneling feedback to appropriate channels. In short, you will own the success journey of our customers ensuring they have the right resources to realize their business objectives.

Technical Support Representative

Customer Success Partner Specialist

CarGurus
Cambridge
1 week ago
+41
The Customer Success Partner Specialist will work alongside the account managers, marketing, and support teams as an additional resource to help existing CarGurus dealer clients see their greatest results from our partnership. The ideal candidate will be able to identify opportunities for engagement; be flexible and dynamic on how to best support clients; and have a passion for helping clients learn the tools and techniques to help deliver even better value from their CarGurus relationship. 

Customer Success Manager

EverQuote
Cambridge
2 weeks ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Assistant General Counsel

EverQuote
Cambridge
2 weeks ago
+41
The Assistant General Counsel will provide legal counsel to the Company with respect to its public company filings, operations and general legal affairs. Reporting to the General Counsel, the position assists with drafting, review and negotiation of contracts; provides analysis and legal advice on issues involving the Company's operating activities; provides analysis and legal advice regarding regulatory and compliance issues, including with respect to SEC matters; ensures that appropriate staff are made aware of and educated regarding applicable laws and regulations; and ensures that policies and procedures are in accordance with applicable laws and regulations.

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

Manager of Data Analytics

Hopjump
Cambridge
2 months ago
+22
The Manager of Analytics role is core to the continued growth Hopjump's Analytics department. As a Manager, you will work with engineers and other analysts to grow revenue, improve processes and find new opportunities for growth. We're looking for analytical thinkers interested in scaling our business and using big data to give our users the best experience across our platform.

Data Analyst / Quantitative Data Analyst

Hopjump
Cambridge
2 months ago
+22
We value and encourage creative thinking & intellectual curiosity. You'll have a very clear understanding of how your work matters to the company. You'll find interesting new challenges every day on the forefront of online marketing. You'll be given the responsibility to have a big impact on and opportunities for leadership within our business from early on. You'll be part of a passionate team with broad skills and interests. We have fun! Frequent company outings, lunches, and parties. We offer competitive salaries, excellent benefits, and a relaxed work environment with plenty of perks.

Enterprise Sales Lead

CareDash
Cambridge
2 months ago
+32
As the successful Enterprise Sales Lead candidate, you have demonstrated experience in digital marketing & advertising with a focus on healthcare, a successful track record selling to enterprise customers, and an extensive healthcare network. In this role, you will be expected to make an immediate impact by accelerating the growth of CareDash site revenue through prospecting, pitching, closing, and onboarding new enterprise healthcare advertiser partnerships. You will quickly gain a clear understanding for the nuances and characteristics that indicate a prospect would be a good partner for CareDash and evaluate prospects for these traits to ensure your time is being spent on high-potential opportunities. Additionally, you will have confidence selling into and negotiating with C-suite stakeholders and be comfortable with consultative, unscripted, conversational Q&A and pitching. As Enterprise Sales Lead, you will work together with the analytics, product, engineering/data, and account management teams to onboard and transition new partners. While working with cross-functional teams, you will be expected to clearly articulate and document what is expected from a client to set up a campaign and to maintain a high-touch relationship with new clients to work through additional needs and questions in the setup process. You are secure in operating independently, but self-aware enough to seek help and assistance when necessary. 

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