Boston Tech Jobs and Startup Jobs

2

Technical Support Representative

Quick Base
Cambridge
4 weeks ago
+37
Excellent problem-solving skills and the ability to learn the Quick Base product. Provide world class support to our premium support customers. Provide detailed feedback to Product on requests from our most strategic accounts. Use your support and development background to enable customer success using the Quick Base Platform as a Service technology. Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures. Partner closely with the Escalations lead with customer issues that need to be escalated to the Product Development team. Assists in training and/or coaching other Tier 1 employees. Creatively solve problems with a bias toward innovation. Provide support that generates a high level of customer satisfaction.  Can effectively move detractors to promoters through customer interactions.

Data Analyst

CareDash
Cambridge
4 months ago
+32
CareDash is looking for an entrepreneurial and highly motivated Analyst to join our dynamic Analytics team. Data is the foundation of our business and drives all efforts at CareDash including supporting cross-functional projects across marketing operations, healthcare analytics, and data engineering. Our Analyst positions offer a high level of autonomy and flexibility, and you will be encouraged to take ownership of your projects and find opportunities in which statistical analysis and modeling can be applied to improve the business.The goal of our Analytics team is to continually contribute to CareDash’s overall product development and business strategy. As such, you will support efforts such as:

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds