Boston Tech Jobs and Startup Jobs

3

Senior Engineer: Platform as a Service (PaaS)

DigitalOcean
Cambridge
4 days ago
+48
We are looking for an experienced engineer to work on a small team and capable of contributing across the whole stack. This role reports to the Engineering Manager of the Managed Storage Products team within the Platform-as-a-Service (PaaS) organization. As a member of this team, you will have the opportunity to work remotely with Canada and the United States or from our offices in NYC, Cambridge, MA and Palo Alto, CA.

Developer Support Engineer II - Managed Databases

DigitalOcean
Cambridge
6 days ago
+48
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

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