Boston Tech Jobs and Startup Jobs

21

Customer Care Agent

iZotope
Cambridge
1 hour ago
+29
Troubleshooting issues with iZotope Software and hardware via E-mail Phone and Chat. Reproduced and escalating customer-reported bugs. Communicating as a liaison between our customers and the QA & development team. Researching and contributing new articles for our online knowledge base. Setting up and working the iZotope booth at trade shows (less than 5% travel).

Sr. Director, Head of Partner Success

edX
Cambridge
1 day ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Executive Assistant

edX
Cambridge
2 days ago
+39
 edX seeks an Executive Assistant (EA) to support the daily operations of our business development and strategic partnerships initiatives. Whomever fills this role will provide high level administrative support to two edX leaders and manage the needs of their customers. This hire will report directly into the Chief Commercial Officer & SVP of Strategic Partnerships, while also supporting our VP of Business Development.

VP of Development

edX
Cambridge
3 days ago
+39
edX is looking for an influential, driven, and charismatic VP of Development to expand our mission of providing access to education all over the world by planning and fundraising major gifts from individual donors. As our first VP of Development, you will be responsible for creating and executing a strategy that meets our fundraising goals, with a focus on philanthropic donations, and leverages the expertise and strengths of our current Development team, one Fundraising Director. The VP of Development will be a key spokesperson for our organization; a strong candidate is one who is comfortable in an outward-facing role with the stature and distinction to cultivate and maintain senior-level relationships across a variety of donors. 

Customer Success Manager

Quick Base
Cambridge
6 days ago
+37
We're looking for exceptional Customer Success Managers as we continue to aggressively grow! As a Customer Success Manager, you will serve as a trusted advisor to our customers. You have a consultative mindset and strive to please, embodying our company’s value of being Customer Obssessed. You can understand a wide variety of business objectives and processes across industries, tying them back to the Quick Base product, ultimately demonstrating the value of doing more with Quick Base. You will be critical in collecting the ‘voice of the customer’ and funneling feedback to appropriate channels. In short, you will own the success journey of our customers ensuring they have the right resources to realize their business objectives.

Customer Chat Support Representative

Technical Support Representative

Customer Success Manager

EverQuote
Cambridge
2 weeks ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Assistant General Counsel

EverQuote
Cambridge
2 weeks ago
+41
The Assistant General Counsel will provide legal counsel to the Company with respect to its public company filings, operations and general legal affairs. Reporting to the General Counsel, the position assists with drafting, review and negotiation of contracts; provides analysis and legal advice on issues involving the Company's operating activities; provides analysis and legal advice regarding regulatory and compliance issues, including with respect to SEC matters; ensures that appropriate staff are made aware of and educated regarding applicable laws and regulations; and ensures that policies and procedures are in accordance with applicable laws and regulations.

Director of Location Acquisition

Soofa
Cambridge
2 weeks ago
+29
We are seeking a Director of Location Acquisition to 4X our network of Soofa Signs across the United States in 2020 and build a roadmap to 2025 and beyond. You will lead Soofa’s City Growth team, define and execute partner strategy, and keep a clear goal on revenue while reporting to Soofa’s CEO. This is a senior role that requires a strong track record of measurable growth.

Customer Support Specialist

EverQuote
Cambridge
2 weeks ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Game Director

Demiurge Studios
Cambridge
2 weeks ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Director of Operations

Soofa
Cambridge
4 weeks ago
+29
Field: Define, implement, and run processes for reliable and cost-effective field operations. Supply Chain: Manage and improve supply chain communication; establish and improve work instructions and QA and QC guidelines. Margins: Analyze and negotiate potential for cost savings related to the manufacturing and the operation of the Soofa Sign. DevOps: Work closely with Engineering on the execution of ops-related tools to effectively monitor and operate our hardware and ad-delivery system. Project and Processes Management: Manage team members, contractors and suppliers to ensure reliable and on-time execution in the areas listed above; prepare monthly performance reports.

Director of Fleet Operations

Soofa
Cambridge
1 month ago
+29
Field: Define, implement, and run processes for reliable and cost-effective field operations. Supply Chain: Manage and improve supply chain communication; establish and improve work instructions and QA and QC guidelines. Margins: Analyze and negotiate potential for cost savings related to the manufacturing and the operation of the Soofa Sign. DevOps: Work closely with Engineering on the execution of ops-related tools to effectively monitor and operate our hardware and ad-delivery system. Project and Processes Management: Manage team members, contractors and suppliers to ensure reliable and on-time execution in the areas listed above; prepare monthly performance reports.

Office Manager

Chronometriq
Cambridge
1 month ago
As Office Manager USA, you are directly responsible for organizing and coordinating the functions of Chronometriq’s USA home office functions with clients and departments in the USA, along with the corporate office in Canada so that the needs of the US office are met for office administration and procedures. The goal of the Office Manager role is to develop intra and extra-office communication protocols, streamline administrative procedures, inventory control, alignment with corporate vision, office staff supervision and task delegation.

System Management Specialist

InterSystems
Cambridge
2 months ago
+31
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

Manager of Data Analytics

Hopjump
Cambridge
2 months ago
+22
The Manager of Analytics role is core to the continued growth Hopjump's Analytics department. As a Manager, you will work with engineers and other analysts to grow revenue, improve processes and find new opportunities for growth. We're looking for analytical thinkers interested in scaling our business and using big data to give our users the best experience across our platform.

Data Analyst / Quantitative Data Analyst

Hopjump
Cambridge
2 months ago
+22
We value and encourage creative thinking & intellectual curiosity. You'll have a very clear understanding of how your work matters to the company. You'll find interesting new challenges every day on the forefront of online marketing. You'll be given the responsibility to have a big impact on and opportunities for leadership within our business from early on. You'll be part of a passionate team with broad skills and interests. We have fun! Frequent company outings, lunches, and parties. We offer competitive salaries, excellent benefits, and a relaxed work environment with plenty of perks.

Field Engineer

Soofa
Cambridge
3 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

Operations Engineer

Soofa
Cambridge
4 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

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