Top Tech Jobs & Startup Jobs in Boston, MA
The Technical Lead will be the subject matter expert in the Technical Support organization at Smartsheet, resolving technical issues, managing escalations, and improving case handling and quality assurance. Responsibilities include overseeing daily operations, providing technical mentorship, collaborating with engineering teams, and improving support processes.
The Large Enterprise Solutions Engineer at Smartsheet provides technical leadership during the sales process, focusing on security and compliance for prospects. This role involves supporting customers in security evaluations, advocating for customer security needs, and collaborating closely with sales teams and product management to ensure alignment and best practices.
The Sr. Benefits Analyst will lead and optimize benefits operations, manage open enrollment, collaborate with stakeholders, analyze data to drive improvements, ensure compliance with legislation, and negotiate vendor contracts for a tech company supporting 3,000+ employees globally.
As a Senior UX Program Manager at Smartsheet, you will manage cross-functional programs within the Design Systems team, collaborate with UX designers, product managers, and engineers to align project goals, define success metrics, and enhance user experiences while advocating for high standards and driving accessibility initiatives. You will also navigate stakeholder relationships, assess program effectiveness, and support various team responsibilities.
The Director of FP&A will oversee financial planning and analysis for the Assisted GTM business, focusing on budgeting, forecasting, and performance optimization, while managing a team and aligning financial strategies with growth goals.
The Sr. Critical Situations Escalation Manager at Smartsheet will lead resolution efforts for complex customer issues, ensuring high satisfaction and retention. This role involves cross-functional collaboration, effective communication with customers and teams, and influencing product strategy to address challenges faced by strategic accounts.
As a Regional Director of Strategic Accounts, you will lead a team of Account Executives to exceed sales quotas, develop strategic sales processes, and engage senior executives in large enterprise accounts. Your role involves coordinating with various departments to enhance sales results and drive company growth.
The Senior Product Marketing Manager will lead the disclosure program, develop cohesive product narratives, oversee content creation, analyze customer feedback, and report on key performance metrics while collaborating with various teams to enhance product awareness and brand loyalty.
As an Account Executive at Smartsheet, you will drive software sales and expansion across a designated territory. Responsibilities include building a sales pipeline, executing a solution-based sales process, maintaining customer relationships, leveraging internal and external resources, and using Salesforce to manage data and forecasts.
The Professional Services Sales Manager will sell and scope Smartsheet's Professional Services portfolio, working closely with sales teams to maximize customer value and revenue growth. The role involves leading the sales process, managing customer relationships, presenting services offerings, and collaborating with various teams to ensure project success and resource planning.
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