Top Tech Jobs & Startup Jobs in Boston, MA

The Associate Customer Success Manager at mabl will manage customer accounts, ensuring their success with the platform. Responsibilities include developing digital engagement programs, onboarding customers, and facilitating renewals and upselling opportunities while providing ongoing support and best practices throughout the customer lifecycle.

Technical Account Managers at mabl will manage technical relationships with large enterprise customers, facilitating implementations and supporting optimal usage of the AI-powered test automation platform. They will troubleshoot issues, advocate for customer success, and represent mabl at events. A strong background in front-end web technologies and a good understanding of testing and DevOps tools is important.

Mabl is seeking an Inside Sales Representative focused on SMB markets. Responsibilities include identifying and engaging prospects, collaborating with marketing, closing new accounts, conducting product demos, and maintaining a sales pipeline, all aimed at expanding mabl’s SMB footprint.

As a Support Engineer at mabl, you will troubleshoot customer issues, create support processes, and work cross-functionally to enhance the customer experience. You should possess a strong background in QA/Automation testing, web application troubleshooting, and possess excellent communication skills to represent customer needs.

As an Enterprise Sales Engineer at mabl, you'll serve as a technical advisor, assist customers with product implementation, and help drive sales by demonstrating the mabl solution. You'll engage in presentations, build relationships with clients, and provide feedback to improve the product roadmap based on user experiences.