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Top Operations Jobs in Boston, MA
The Sr. Manager of ISV Partnerships at Klaviyo is responsible for shaping and driving the strategy for expanding ISV partnerships globally. This role includes acquiring and scaling ISV partners, developing go-to-market strategies, managing partner relationships, and analyzing market trends to ensure the partnerships align with business objectives.
The Lead Executive Business Partner will support the Chief Technology Officer by managing scheduling, overseeing meeting logistics, capturing key insights, and ensuring alignment on major business initiatives. Responsibilities include organizing travel, managing communication between executives and stakeholders, and driving organizational objectives through detailed project management.
The Director of Renewals Management at Klaviyo oversees the renewal processes for contracts, driving customer retention, revenue growth, and satisfaction. They lead a team of renewal specialists and work collaboratively with other departments to optimize processes and manage customer relationships, focusing on contract negotiations and performance management.
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As a Team Lead in Collaboration Technology at Klaviyo, you will empower creators and ensure technology is accessible and actionable for personalized user experiences in ecommerce. Responsibilities include leading a team, fostering a culture of learning, and enhancing customer satisfaction through collaboration and innovation.
The Senior Manager for Professional Services Operations at Klaviyo will drive operational excellence and optimize processes in customer engagements. Responsibilities include resource management, financial planning, service delivery, and enhancing customer satisfaction. This role involves collaborating with various departments to develop scalable strategies and operational frameworks.
The Senior Manager of Business Operations at Klaviyo will shape an emerging team focused on efficiency and effectiveness in cross-functional work, aligning company-wide strategies, managing strategic initiatives, communicating decisions, and improving processes. The role requires gathering valuable insights, setting success metrics, and steering operations to achieve organizational goals.
The Deal Desk Manager will lead a team of specialists to improve deal structuring processes, enhance sales activities, and drive operational excellence. Responsibilities include mentoring, developing scalable policies, collaborating with various teams, monitoring performance metrics, ensuring compliance, and overseeing project management to support revenue generation.
Looking for an experienced Director, Revenue Deal Strategy to shape and execute complex deals, partnerships, and negotiations. Responsibilities include optimizing deal structures, driving revenue growth, and aligning with long-term business goals. Collaboration with Sales, Finance, Legal, and Operations teams is crucial for successful contract negotiations.
As Senior Director of Web Experience at Klaviyo, you will lead the digital journey by optimizing the website for customer acquisition. Responsibilities include driving growth through SEO strategies, overseeing global website initiatives, enhancing user experience, and coordinating with technical and creative teams to achieve high-performing marketing objectives.
The Senior Director, HRBP will lead HR business partners for Go to Market teams at Klaviyo, enabling leadership development, enhancing team performance, and driving strategic people initiatives. This role involves coaching leaders on talent practices, supporting organizational design, and collaboration with DE&I teams to foster inclusive workplaces.
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