As a Technical Support Associate at Evolv, you will provide customer support for the Evolv Express weapon detection system. Your responsibilities include troubleshooting technical issues, managing support tickets, assisting with remote system upgrades, and maintaining strong relationships with customers. Continuous learning and effective communication are vital aspects of the role.

As a Technical Support Associate, you'll provide support to customers and partners regarding the Evolv Express weapon detection system. Responsibilities include troubleshooting issues, using service platforms for documentation, communicating effectively with stakeholders, managing customer relationships, and maintaining detailed records of interactions and resolutions.