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9 Days Ago
Waltham, MA, USA
Remote
Hybrid
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Customer Success Architect will develop executive relationships while driving customer success for 1-5 enterprise customers. Responsibilities include facilitating customer product adoption, contributing to strategic planning, and ensuring customer satisfaction. The ideal candidate will have a strong consulting background and be an expert in ServiceNow methodologies to optimize client outcomes and governance frameworks.
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