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Top Customer Success Jobs in Boston, MA
Healthtech • Software
The Customer Success Manager is responsible for ensuring the success of clients by supporting their goals through effective product adoption and engagement strategies. They will work with account teams to maintain client relationships and develop intervention plans for at-risk customers, ensuring a positive customer experience.
Healthtech • Software
As the Senior Manager of Customer Success in Life Sciences, you will lead and develop a team of Customer Success Managers, focusing on driving Gross Dollar Retention (GDR) and customer satisfaction. Responsibilities include mentoring, account planning, monitoring KPIs, and staying informed on industry trends to enhance customer success initiatives.
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