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Top Customer Success Jobs in Boston, MA
Software
As a Customer Success Manager at Zone & Co, you will ensure SMB clients achieve maximum value from our solutions by understanding their goals, driving product adoption, resolving issues, and enhancing customer satisfaction. You'll monitor customer health metrics, identify growth opportunities, and communicate client needs across teams.
Top Skills:
Salesforce
Software
The Product Support Manager is responsible for overseeing customer support operations, managing support teams, ensuring customer satisfaction, and implementing effective support strategies. This role focuses on enhancing the customer experience and collaborating with internal teams to resolve customer issues efficiently.
Software
Provide effective customer support through various channels, assisting customers with inquiries and issues to ensure satisfaction. Manage customer interactions efficiently and maintain strong relationships with clients.
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