About the Technical Business Analyst Position

The Technical Business Analyst role is a highly collaborative position with insight into and collaboration with all roles within the organization. This position serves as a primary facilitator for cross-team communication and collaboration. The Technical Business Analyst must familiarize him/herself with scope, objectives and architecture of each project to gain a cohesive, detailed and accurate understanding. Technical Business Analysts must have focused attention to detail and must work well in teams or on solo tasks.

The Technical Business Analysts primary responsibility is gathering and analyzing detailed functional requirements. As a result the Technical Business Analyst will produce functional specifications for client approval that clearly denote scope and requirements to aid user interface, engineering, and quality analysis teams in project development. The Technical Business Analyst owns/organizes all project-related documentation. The Technical Business Analyst is responsible for answering scope and functionality related questions, as well as to provide oversight to the successful completion of the project.

Approximately less than 20% travel required per year. 

Responsibilities

Documentation

• Responsible for drafting and updating all functional specification documentation including use cases, process and data workflows, as well as relationships between content structures for a site
• Work closely with the Technical Architects and to obtain the technical details for the necessary planning deliverables before the implementation phase.
• Ability to identify “gaps”, overlaps, and conflicting information in scope and requirements. Work closely with the team to resolve project issues.
• Ability to outline basic test scenarios, provide functional and technical recommendations as necessary. 

Communication/Collaboration

• Facilitating cross-department communication is key to this role.
• The Technical Business Analyst leads project handoff and retrospective meetings with members of the Engineering, Quality Analysis, Project Management and Creative teams. Will be responsible for capturing & following-up on any action/blocking items.
• The Technical Business Analyst will be the main information resource for project functionality and scope specific questions.
• Must be able to effectively communicate and document complex user interaction scenarios.
• The Technical Business Analyst is client facing role. Frequent communication with the client is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often nontechnical audience.

Qualifications

• Bachelors Degree in related field, specialized training, or 3-6 years of equivalent work experience in IT/software industry.
• Exceptional organizational and communication skills, with the ability to cultivate relationships with internal departments.
• Excellent attention to detail.
• Ability to gather, analyze and document information clearly and efficiently.
• Proactive nature to actively seek gaps and issues, and make recommendations to functionality.
• Candidate should possess a solid understanding of front-end development (XHTML, CSS, JS) and have experience with middle tier and back end development (ASP.NET, C#, SQL). Although development knowledge is desirable, development will not be a focus of this role.
• Experience with Content Management Systems and integrations (Sitecore, Episerver or Ektron) is not essential but is a big plus.
• Familiarity with both agile and waterfall development methodologies is a plus.
• Experience with project life-cycle management tools such as JIRA and Confluence would be a plus.
• Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company.
• Multi-day domestic, and sometimes international, travel will be a requirement for some projects.

Ten great reasons to work for Verndale

1. Rapid growth company of 19 years maintaining start-up company feel2. Laser focus on cutting-edge technology and killer service offerings to clients
3. Internal promotions that are frequent and do not take years to achieve
4. Collaborative, open, work environment and no formal dress code
5. Beautiful new HQ building in Boston; easily accessible to the train and free street parking
6. Company that values collaboration and communication
7. Free lunch Fridays at noon and drinks at 3:00pm
8. Dog friendly office – woof!
9. Flexible schedule options to support work/life integration
10. Nine company paid holidays and 3 weeks paid vacation at date of hire

About Verndale

Verndale is the marketing technology agency that brands call when they want to connect with their customers in a more meaningful way. It designs, builds and evolves brand experiences that mid-sized and Fortune 500 companies use to bring their products and services to life for their always-on customers.

Verndale offers unparalleled strategy, experience design, technology and post-launch managed services. With an all-star team made up of pure technologists and digital, brand and creative pioneers, Verndale understands the operational, organizational and technological demands posed on an enterprise that wants to extend sophisticated, connected experiences to their customers. It can work across centralized and siloed business units in a brand to create a cohesive front to back-end strategy that both technology and marketing leaders love, while extending and maintaining engaging experiences that the brand’s customers will also love.

One of the largest independent agencies in the industry, Verndale is headquartered in Boston and has five offices across the United States. Global operations in Quito, Ecuador and Bangalore, India power Verndale’s global delivery model, which provides application efficiency, stability and value to its customers.

 Lean more about Verndale at www.verndale.com.

Compensation & Benefits

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan with company match are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles working from home on an as-needed basis is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. 

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.