Sr Technical Program Manager - CSD Programs & Governance

At SailPoint, we do things differently. We understand that a fun-loving work environment can be highly motivating and productive. When smart people work on intriguing problems, and they enjoy coming to work each day, they accomplish great things together.  With that philosophy, we’ve assembled the best identity team in the world that is passionate about the power of identity. 

As the fastest-growing, independent identity and access management (IAM) provider, SailPoint helps hundreds of global organizations securely and effectively deliver and manage user access from any device to data and applications residing in the data center, on mobile devices, and in the cloud.  The company’s innovative product portfolio offers customers an integrated set of core services including identity governance, provisioning, and access management delivered on-premises or from the cloud (IAM-as-a-service). 

SailPoint is seeking a senior Technical Program Management to join our CSD Programs and Governance team. 

The ideal candidate is passionate about delivering high business value and is experienced in all facets of:

• Business Operations (Project Management, Business Process Engineering, Metrics/Reporting, Root Cause Analysis)

• People Management (mentoring/training junior level TPM’s)

• Financial Acumen (Forecasting/Budgets/Revenue Operations). 

The ideal candidate is goal and detail oriented and possess exceptional communication, problem solving and collaborative skills and can articulate specific examples where they have lead people and programs in an iterative, rapid, and cross-functional environment. 

This is a “people interactive” role, where the ideal candidate will be expected to interface with multiple cross-functional teams to demonstrate program  leadership, coordinate team capacity, advance learning and program management capabilities of team members,  address team needs to meet company goals, build relationships outside of the CSD organization (Procurement/Customer Support/IT/Legal/Compliance) and communicate program progress to stakeholders and Executive Leadership. 

Responsibilities: 

• Own end to end several large, complex, cross-functional projects simultaneously

• Advance capabilities of program manager team members

• Operate as a “Player/Coach” by identifying gaps in program team roles and filling those gaps

• Build strategies and operational motions/processes/procedures that focus on bringing value to stakeholders and the company as a whole

• Own cross-functional dependency processes including the collection, review, reporting, analysis, and updates to stakeholders

·        Contribute ideas toward the collective/shared vision for the Programs and Governance organization

• Recognize, strategize and execute system/process deficiencies and implement effective solutions

• Speak knowledgably and articulately as well as communicate easily and effectively with individuals at any level in the organization.

• Drive alignment between all departments within the CSD organization

• Demonstrate the ability to manage and resolve critical incidents and escalations in a timely manner, using effective communication and problem-solving skills to minimize impact and risk. 

• Assist in the career planning and development of Technical Program Managers within the team and challenge the team to develop as leaders while clarifying roles and responsibilities

• Support budget development, management and execution.

Requirements: 

• Bachelor’s degree in business administration, Computer Science or related field, or equivalent industry work experience 

• 10+ years of Program Management experience in a high-tech organization successfully delivering large, distributed enterprise Agile projects, including dependency mapping, project delivery sequencing, ability to understand both high level and low-level project delivery details. Experience delivering enterprise level customer programs/projects is a plus. 

• Exceptional track record of setting and achieving detailed program/project goals. 

• Strong analytical, problem-solving skills and making data-driven decisions. 

• High initiative and passion helping teams continuously improve program/project delivery. 

• Track record of managing executive level escalations and collaborating across the org to perform RCAs.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.