Sr. Director, Global Payroll

At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:  

The Senior Director of Global Payroll is responsible for overseeing accuracy and operations efficiency for the global payroll process. This position is considered a leader to their external and internal partners. The Senior Director should also be seen as a leader to all levels of the finance department personnel and should lead by example.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Manage the processing of bi-weekly payroll for exempt employees and bi-weekly payroll for non-exempt employees in multi-state and international environments.
• Manage global payroll service providers, communicate changes for international employees and have a basic understanding of global privacy regulations (i.e. GDPR).
• Interface and partner with HR to support onboarding of new employees as well as separations in a timely and compliant manner.
• Work with payroll processors to ensure compliance with federal, state, and local (including International) legal and tax requirements.
• Maintain a customer service approach (with an eye on email responsiveness) to company’s employees who have questions regarding their pay, deductions, or payroll process.
• Support preparation of all payroll and related journal entries with the accounting team in support of month, quarter and year-end close.
• Reconcile payroll account balances as part of month end, quarter end and year end close processes.
• Provide analysis of payroll and related costs to identify trends and to ensure accurate reporting; and
• Designs short-term and long-term strategies for continuous improvement in payroll operations including optimization of systems/processes.
• Stay current on state and federal laws that govern reporting of wages, taxation, garnishments, withholds from wages, taxation and reporting requirements, etc.
• Responsible for building scalable business processes for our payroll department and ensuring our internal control environment is effective.
• Lead role in determining strategy and systems for international payroll.
• Lead global rollout of centralized payroll processes and systems. Build international payroll team in scale with growth in EVERSANA’s international operations.
• Ad-hoc projects, reporting and account reconciliations, and other assignments as needed to support finance and HR.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
•  All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Responsible for and oversee their respective staff and the accuracy of their work.
• Communicate, interpret, and discuss with team the company policies and procedures
• Drive for change where needed within their respective group and department.
• Mentor other staff in the group or department and lead by example.
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
• Build and structure a high-performing international payroll team using metrics to determine appropriate team size/scale.
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTATIONS OF THE JOB:

• Travel – <10% for appropriate HR/Finance conferences or meetings
• Hours – 40+ Hours per week, 5 days of the week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education –Bachelor’s Degree in Accounting, Finance, or Management
• Experience and/or Training – At least 12-15 years of multi-state and international payroll experience with a global, multi-national company required. High level of familiarity with international payroll and compliance requirements. Proven experience as Senior Manager or other managerial position with experience building a high performing team. Strong understanding of human resources, corporate finance, and measures of performance. Excellent organizational and leadership skills. Excellent communication, interpersonal and presentation skills. Outstanding analytical and problem-solving abilities.
• Technology/Equipment - Proficient in excel, word, outlook. Hands-on knowledge of payroll/timekeeping systems

PREFERRED QUALIFICATIONS:

• Licenses/Certificates – Certified Payroll Professional (CCP)
• Technology/Equipment – Experience with Ultimate Software, advanced Excel skills.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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