Our Opportunity:
Chewy is hiring a Software Development Manager to manage our Vet Support Buddy (VSRB) tech team in Boston, MA. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for a brand-new application that will drive Chewy’s ability to deliver an exceptional customer support experience to partner veterinary clinics. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act as an individual contributor while leading a team of strong engineers.
What You'll Do:
- Manage and lead a team of 4-7 software and quality assurance engineers responsible for building Chewy’s new Pet Health initiatives
- Collaborate with others in Engineering Management to drive best practices in software design, development, testing, and production deployment
- Work with your product owners to manage the backlogs to support multiple teams within the Chewy Software organization
- Deep dive into the technical details of our AWS hosted environment. Provide low-level tactical guidance as well as drive high-level design decisions. Build a culture of operational excellence
- Establish strong working relationships at all organizational levels and across functional teams
- Partner with our recruiting team to continue building your team and mentor the growth of the current talented team
- Identify and manage priorities within the context of overall Chewy objectives
What You'll Need:
- Bachelors in Computer Sciences, Electrical/Computer Systems Engineering or a similar math or engineering discipline.
- Demonstrated history of implementing and managing significant software development projects
- 5+ years of experience in Software Development as a software engineer or architect
- Hands-on engineering leader who will spend good percentage of their time writing code creating Framework structure for team or reviewing code or debugging tricky issues
- 3+ years of experience in Engineering Management
- Proven delivery experience working under an Agile/Scrum methodology
- Experience with designing, building and deploying scalable, highly available systems
- Good communication skills with both technical and business audiences
- Position may require travel
Bonus:
- E-commerce experience
- Relevant Java ecosystem like Spring Boot based applications
- Relevant experience with cloud & orchestration technologies (AWS Services, Terraform, Ansible, etc.)
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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