Site Reliability Engineer
Healthcare must be continually available. Infrastructure-as-a-Service ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.
We need talented individuals to bring their technical expertise and creative thinking to help us implement elegant solutions to complex technical problems. Do you have a desire to make a difference?
Position Summary
You will be working within our Infrastructure-as-a-Service team and be responsible for supporting, designing, and implementing tools that allow athenahealth to efficiently scale and deliver compute, network, and storage services to our stakeholders. Experience writing, testing, evangelizing, and deploying Infrastructure-as-Code is critical to success in this role. You will be expected to maintain a strong understanding of underlying IT infrastructure and leverage Agile principles to iteratively improve Infrastructure-as-a-Service public and private cloud service capabilities over time.
Key Responsibilities
Designing and implementing software services which support Infrastructure-as-Code principles
Designing, implementing, and integrating APIs between various systems and services
Developing software-based, automated solutions to core business processes
Designing and implementing CI/CD pipelines with robust data points and testing metrics geared toward improving delivery results
Leveraging Agile principles to meet the fast paced demands of the athenahealth business
Employing creativity and critical thinking to design elegant solutions to complex problems
Developing, evangelizing, teaching, and promoting best practices and architecture policies
Providing support for key components of the IT infrastructure
Skills and Environment
6+ years of professional experience developing software solutions
Computer Science degree or equivalent experience
Expertise in leveraging Open Source Software technologies to solve business problems
Expertise in monitoring and scaling environments
Expertise in public/private cloud IT infrastructure
Expertise in building and consuming APIs
Experience working in an Agile environment
athenahealth, Inc. is a leading provider of web-based business services for medical groups. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services.