Our Opportunity:
Chewy is looking for a Senior Merchandising Analytics Manager to join our dynamic Merchandising Team based in (FLL/Boston/Seattle) location. In this high-impact role, you will lead end-to-end analytics initiatives, partnering directly with senior leadership to influence strategies and drive measurable business outcomes. You will also collaborate cross-functionally to develop data solutions, deliver actionable insights, and build frameworks that enhance decision-making and improve customer experience.
We’re seeking a proactive leader who thrives in ambiguous environments, asks the right questions, and executes with speed and precision. You should excel at conducting deep dive analyses, synthesizing complex data into clear narratives, and delivering polished insights to senior stakeholders. This role goes beyond pulling data—you’ll design and build datasets, identify opportunities, and ensure our analytics programs deliver tangible results.
What You’ll Do:
- Own and drive analytics projects end-to-end: from scoping and data exploration to insight generation and presentation to senior leadership.
- Build and optimize datasets and analytical tools that enable scalable reporting and deep analysis.
- Conduct in-depth analyses of assortment, pricing, and promotional strategies to uncover opportunities for growth and profitability.
- Deliver clear, actionable insights in written (e.g., white papers, presentations) and verbal form to influence decision-making at the highest levels.
- Program manage large-scale cross-functional initiatives, ensuring accountability and alignment across teams.
- Proactively identify risks, opportunities, and trends to improve financial performance and customer experience.
What You’ll Need:
- Bachelor’s degree in a quantitative or business field (e.g., Finance, Supply Chain, Economics, Math, or related discipline).
- 6+ years of experience leading large-scale analytics projects/programs, preferably in retail or ecommerce.
- Proven ability to drive deep dive analyses, ask impactful questions, and deliver insights that inform strategy.
- Strong SQL expertise, with the ability to build datasets and perform complex queries across multiple systems.
- Experience in applying advanced analytics techniques, such as predictive modeling to forecast sales trends, clustering to segment customers, or regression analysis to understand drivers of performance.
- Proficiency in statistical tools and programming languages like R or Python to develop and automate advanced models.
- Strong written and verbal communication skills, including experience presenting to senior leadership and writing formal reports or white papers.
- Demonstrated leadership experience, including managing analysts or data engineers and influencing cross-functional teams.
- Familiarity with ecommerce and retail metrics, including pricing, inventory, assortment, and financial KPIs.
- Proficiency in data visualization tools (e.g., Tableau) and advanced Excel skills.
- Track record of operating effectively in ambiguous environments, driving clarity, and achieving results.
Bonus:
- Advanced degree (e.g., Master’s in Analytics, Business, or related field).
- Hands-on experience with R, Python, or similar programming languages.
- Project Management Certification or experience leading large cross-functional programs.
- Background in data modeling and building scalable analytics frameworks.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
