Senior Manager, Sales Operations

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.  

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. 

About the role and what you'll be doing: 

As a Senior Manager, Sales Operations, you will be responsible for making Sales more informed and more effective with a focus on areas including forecasting, key metric creation and reporting, data hygiene, Salesforce.com, process standardization and rollout, measurement of Sales effectiveness, go-to-market strategy.  This role is critical in driving the efficiency, productivity, and performance of the sales team through data-driven strategies and streamlined processes. 

What you will do:

• Manage and mentor a team of Sales Operations employees.
• Run the global forecast process.
• Report on business metrics that drive Sales insights that can be actioned.
• Evaluate and optimize key sales metrics by adding or removing data points as needed to enhance visibility into pipeline health, team performance, and overall business trends.
• Own content and metrics of Monthly Sales Review.
• Develop and refine sales processes, workflows, and best practices to drive operational excellence
• Own business direction of Salesforce.com.
• Proactively identify and correct process and visibility gaps in Sales and Sales support functions, including Solution Architecture, Pricing, Legal, etc.
• Provide mass communications on SFDC changes, process rollouts to all Salesforce.com users with a focus on Sales.
• Serve as a trusted advisor providing strategic thinking to Sales organization.
• Translate business objectives into operational plans that drive execution and results.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications

• Proven track record of leading and developing high-performing teams.
• Minimum of 7 years of related experience in sales operations or a similar field.
• 2+ years’ experience as a business owner or architect of Salesforce.com. 
• Experience in the technology or managed services industry
• Strong analytical and advanced Excel skills, with expertise in BI platforms.
• Expert in structuring, interpreting, and presenting data.
• Excellent organizational skills and strong attention to detail.
• Proven ability to partner and collaborate with cross-functional teams and senior leadership.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.

Preferred Qualifications

• Clari experience
• Go-to-market experience: building ICPs, territory management, measuring demand generation effectiveness
• Experience partnering with Sales support departments: Marketing, Partner channel, Solution Architecture, Pricing 

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Enhanced fertility coverage
• Wellness program
• Flexible work schedule
• Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $112,000 to $163,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program. 

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. 

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].