How You’ll Support Our Mission
As a member of the Cloud Operations team, you will collaborate with development teams to ensure our databases function reliably and with excellent performance. You can expect to participate in capacity planning sessions, disaster recovery exercises and security audits to monitor access controls for our protected data assets. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.
The right candidate for this role is customer focused, thorough, and can work with and across multi-disciplinary teams. You will excel at performing root cause analysis, documenting your findings, and driving issues to resolution with permanent solutions (no band-aids!). As a steward of our production systems, you will regularly be asked to prescribe thoughtful solutions to administering our Azure resources so that our platform continues to scale in a clean and sustainable fashion.
What You’ll Be Doing - the day to day
- Manage database platforms (IaaS/PaaS) through multiple product lifecycle environments, from development to mission-critical production systems.
- Configure, maintain and monitor database servers and processes, to ensure high levels of performance, availability, and security.
- Respond to critical/sev1 production issues to triage, analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
- Perform routine maintenance, scheduled maintenance and support release deployment activities.
- Write TSQL queries and business logic to assist other departments with gathering data, deployments and troubleshooting.
Who You Are - the essentials (Some of the things required to be successful in the role):
- Experience as a DBA using Azure SQL and SQL Server. (3+ years of experience)
- Strong working knowledge of query and architecture tuning, indexing strategies and maintenance and the ability to troubleshoot, code review and write in TSQL.
- Strong working knowledge of database high availability and disaster recovery architectures.
- Experience working in an Azure-based environment, familiar with resource types, functionality and interoperability.
- Experienced with source control, automated deployments and a code-first environment.
Who You Are - the desirables (It’s a plus if you have):
- Familiarity with other RDBMS technologies like MySQL, MongoDB, Cosmos and other NoSQL platforms.
- Experience with Security Compliance and reporting.
- Experience with scripting technologies (WMI, PowerShell).
- Experience working in Agile development environment.
- Familiarity with Infrastructure as Code architectures, deployments and development.
- Competitive health plans (medical, dental, & vision insurance)
- PTO (starting at 20 days) & 12 company holidays
- 401(k) with company match
- Telemedicine service provided by ESO
- Savings accounts (FSA, HSA, DCA)
- Employee Assistance Program (EAP)
- Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
- Paid parental leave, new child program, & flexible parental return-to-work options
- Casual office environments and unlimited office snacks and drinks
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