Senior Salesforce Business Analyst

Posted 7 Days Ago
Boston, MA
Hybrid
3-5 Years Experience
Big Data • Healthtech • Software • Biotech
SOPHiA GENETICS is a healthcare technology democratizing data-driven medicine.
The Role
As a Senior Commercial Infrastructure Analyst at SOPHiA GENETICS, you will be responsible for shaping and maintaining the platform infrastructure to support business operations and enhance user experience. Your role will involve creating a platform roadmap, prioritizing enhancements, and ensuring seamless communication of changes to stakeholders.
Summary Generated by Built In

We believe that there is a smarter, more data-driven way to make decisions in healthcare. SOPHiA GENETICS (NASDAQ: SOPH) combines genomics, radiomics, clinical, and other data modalities through our propriety SOPHiA DDM platform to help healthcare professionals and patients across the world in the fight against cancer and rare and inherited diseases. To help us achieve our ambitious mission, we are now searching for a Senior Salesforce Business Analyst to join our team in Boston.
As our Senior Salesforce Business Analyst, you will play a crucial role in shaping and maintaining our platform infrastructure to support business operations and enhance user experience. You will collaborate across functions to create a platform roadmap, prioritize enhancements, and ensure seamless communication of changes to stakeholders.
The value you add:

  • Develop a platform roadmap by creating cross-functional user stories, define priorities with a focus on exceptional user experience.
  • Own the communication of all platform changes to end users and stakeholders
  • Perform, coordinate UAT testing, work with COE's to ensure requirements are translated to scalable solutions.
  • Implement best practices, rules, custom settings, & automations to improve data quality
  • Proactive system maintenance including security reviews, health checks, and environment monitoring
  • Enable SFDC Reporting, Business Intelligence, and Analytics by creating custom fields, managing objects, and reporting related configuration changes.
  • Maintain and improve documentation and training materials for support team and business users.


Requirements
The experience you bring:

  • 2-4 years of experience in a technical or business SFDC role
  • 1+ years project management experience
  • SFDC Trailblazer certification preferred
  • Able to train end users and key stakeholders
  • A proactive approach to platform enhancements
  • Experience in data governance and technical documentation
  • Ability to manage project deliverables along with Sales support tickets


Benefits
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.

  • A flexible, friendly and international working environment with a collaborative atmosphere
  • An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
  • A fast-growing company with plenty of opportunity for personal growth and development
  • A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning


The Process
Apply now with your CV and any supporting information. All resumes MUST be in English for a successful review.
Start Date: ASAP
Location: Boston, MA (3 days in office)
Contract: Full-Time, Permanent

Top Skills

SFDC

What the Team is Saying

The Company
Boston, MA
500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

SOPHiA GENETICS (Nasdaq: SOPH) is a healthcare technology company dedicated to establishing the practice of data-driven medicine as the standard of care and for life sciences research. It is the creator of the SOPHiA DDM™ Platform, a cloud-based SaaS platform capable of analyzing data and generating insights from complex multimodal data sets and different diagnostic modalities. The SOPHiA DDM™ Platform and related solutions, products and services are currently used by more than 780 hospital, laboratory, and biopharma institutions globally.

Why Work With Us

This is not just a tech company, it’s not only about algorithms and data, it’s more than that. It’s bold, visionary, and altruistic. Democratizing health outcomes is bigger than a spreadsheet, a sale, or a line of code. It’s all of those things coming together with driven, curious people to deliver this audacious vision.

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SOPHiA GENETICS Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Boston, MA

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