Are you a customer and digital-first professional looking to join a growing team of life underwriters? Do you have great team work and collaboration skills and a strong working knowledge of life products and features?

Come join our Early in Career (EIC) underwriting team where we will personalize a career path for you into the field of data-driven, algorithms, data science life underwriting. We are a team of 150+ Life Underwriters growing in advisor, agent, brokerage, direct and other innovative channels to insure and protect more Americans!

*THIS POSITION IS 100% REMOTE / VIRTUAL* Work from home anywhere in the United States

Meet the Team – Underwriting

It is an exciting time at MassMutual! MassMutual is going through a digital transformation, continuing to be a leading customer-centric company.

The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.

Role and Responsibilities

• Support underwriters with your knowledge of EHD, DHP and MCR

• Support underwriting aspects of formal & informal life insurance applications

• Provide efficient, quality service to third party firms, their staff and their advisors

• Communicate effectively with customers to explain underwriting decisions and facilitate placement of business

• Understand underwriting policies, guidelines, practices and procedures

• Tailor communication style to fit a variety of target audiences, i.e. agency, new business personnel and foster relationships with advisors and third party partners

• Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks

• Provide consultations with third party firms to resolve, rate questions and discrepancies, or risk related concerns. Consider total case financials, relationship and value of customer

• Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across this competitive landscape, which can be relied on to inform decisions and communicate underwriting decisions

• Able to independently work assigned requests with minimal direction. Comfortable with ambiguity.

• Build trust and foster strong rapport with colleagues, business partners, and third party customers

Required Qualifications

• High school diploma or GED

• STRONG knowledge of DHP, EHD, MCR

• BSN or RN (obtained or in progress)

• Patient and Customer Service skills (1-3 years)

• Technologically and Digital Savvy with high intellectual curiosity

• Ability to critical think

• Positive, inclusive, agile, and collaborative mindset

• Strong verbal and written communication skills

• Ability to work in a fast-paced environment; ability to multi-task

• Flexibility to handle changing priorities

• Strong verbal and written communication skills

• Work as a team player to contribute to a positive work environment

Preferred Qualifications

• Bachelors degree and advanced RN / BSN designations

• TEAM FIRST attitude in fact and appearance

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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