Toast
We power successful restaurants.
Boston, MA
Remote

Technical Account Manager at Toast

| Remote
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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Our mission is to create raving fans and successful restaurants, and the Restaurant Success Technical Account Manager is critical to fulfilling that mission with our customers.  This role is a passionate, customer-focused professional with technical expertise in Toast Products whose primary goal is to support accounts that are experiencing chronic tech issues.  This role is responsible for engaging with Levels 2-4 customers, in partnership with RSMs,  to resolve chronic and/or multiple tech issues (note: Customer Care Tier 3 will be responsible for Level 1 tech issues), and document root cause analysis to enact changes to address issues in the long-term.

About this roll* (Responsibilities) 

  • Act as a solution engineer to create workarounds for shortcomings of product and technical problems
  • Document root cause analysis (RCAs) to review and enact changes to prevent issue long-term
  • Become a trusted partner to the customer by listening, empathizing with their issues, and following through to solutions
  • Perform regular and timely status updates with customers and RSMs
  • Attend customer meetings and own readout of overall product/tech issues, as well as deeper understanding of escalated issues
  • Proactive review of past support tickets, looking for trends and ensuring best use of products for customer success
  • Work cross-functionally with Services, Engineering and Product to drive improvements that positively affect the customer experience

Do you have the right ingredients*? (Requirements)

  • 4+ years technical account management or technical support experience required
  • Combined 3+ years experience in the F&B and/or POS industry preferred
  • Familiarity with networking concepts and hardware
  • Advanced product knowledge of all modules related to multi-unit customers
  • Proficient in complete products, technology areas and methodologies
  • Ability to problem solve / troubleshoot in a timely manner
  • Incredibly data-driven, ability to analyze data, uncover insights and communicate them clearly
  • Experience providing technology or SaaS solutions to a client base a strong plus
  • Restaurant experience is a strong plus
  • Strong teamwork & cross-departmental collaboration skills
  • Ability to perform in a fast paced environment
  • Strong organization skills and time management skills
  • Good experience of MS Office, G-Suite, Slack and Salesforce
  • Direct, honest communication style that operates with the highest level of integrity

*Bread puns encouraged but not required

#LI-REMOTE

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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Where we are

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Toast

How would you describe the company’s work-life balance?

Toast is a pretty special place to work. I really enjoy the collaborative and supportive work culture. Toast goes out of its way to take care of employees through additional days off to flexible hours to peer groups and training.

Brad

Senior Engineering Manager

How do you collaborate with other teams in the company?

Being a part of the R&D team, I collaborate closely with cross-functional partners like Product, Design, Quality and Documentation to ensure alignment across the team and ultimately execution. Since joining Toast, I have been stretched both technically and non-technically, grown my career and become a stronger engineer and a more effective leader.

Eden

Manager, Software Engineering

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What unique initiatives do you have that encourage innovation?

I love our bi-annual company-wide Hackathons! The mission is to provide all Toasters with the opportunity to innovate on Toast’s products, processes, & culture while fostering new connections between teams and people. I absolutely love seeing Toasters come together; the energy, enthusiasm, & passion for making Toast better is incredibly inspiring!

Jane

Senior Director of Product Management

How does the company support your career growth?

When Toast hires you, they immediately invest in you and give you every bit of support to ensure you are not only successful but in the best position for growth. Aside from the great support resources, Toast has a team of some of the smartest people in tech that I've been able to learn from.

Royce

Senior District Sales Manager

Jobs at Toast
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Greater Boston Area
5 days ago
As the leader of our Fintech products, you will be a key member of the Fintech business leadership team, responsible for crafting the product vision and strategy while leading the substantial growth of our mission-critical payments platform and rapidly growing capital and card products.  You’re a proven Fintech product executive experienced in building world-class teams, leading large-scale payments platform initiatives, and developing innovative growth-oriented products. You’re deeply knowledgeable about payment technologies and high availability architectures and equally skilled at participating in executive-level conversations about business impact and ROI.  You’re a natural coach and mentor, passionate about developing the next generation of product leaders.  You have deep empathy for customers and a desire to solve their acute problems.  As a key member of our product leadership team, you will help us continually improve our team culture, operating practices, strategy and delivery frameworks, and career development programs.  

Hardware Product Manager

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. About this roll* (Responsibilities)  As a Toaster on the hardware product manager team you will be challenged to take on meaningful projects that will help craft the future of the company. On the product management team, you will interface with other Toast teams across Product,

Director Pricing, SMB

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.  The Pricing team is responsible for setting the pricing, packaging and promotional strategy across Toast’s suite of product offerings. This Director of Pricing, will be focused on location acquisition and responsible for setting and refining the pricing strategy to acquire new

Business Operations Representative

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for an entry level Business Operations Representative to play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process

MBA Business Development Intern: Summer 2022

Toast
Greater Boston Area
5 days ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Site Reliability Engineer

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational

Senior Mobile Engineer

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? Toast is looking for a Senior Software Engineer to take responsibility for building new, innovative solutions to expand how Guests interact digitally with restaurants. As well as providing a cutting edge point of sale system for restaurants, Toast

Program Manager, Toast Payments (FinTech)

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As an integrated payment processor, Toast processes millions of dollars per day, and at the end of the day, makes sure that money gets to a restaurant’s bank account. The Toast Payments Program Manager will be responsible for helping to scale Toast’s payments business, seeking and

Product Analyst

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* to build for success? Toast customers are busy running their restaurants. They don’t have a lot of time to keep up to date on innovation, and rely on their partners and vendors to be the expert they need, right when they need them. The Customer Growth Platform team

FinTech Counsel

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. FinTech Counsel Now more than ever, restaurants are seeking creative financial solutions to assist them and their employees with their unique and evolving financial needs. Through its rapidly-growing FinTech business line, Toast is able to help its constantly expanding base of

Director of People Operations

Toast
Remote
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Our People Operations team is the heartbeat of our People function, enabling processes and programs that support onboarding, employment changes, planning cycles and so much more!  As the leader of this growing function, the Director People Operations brings the vision for outstanding

VP of Professional and Partner Services

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As the VP of Professional & Partner Services, this individual will be directly responsible for revenue and profit margin focused on post-implementation services and building out a partner marketplace to provide many types of services for our customers. About this roll*: Serve as

Site Reliability Engineer

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational

Senior Software Engineer, Employee Cloud

Toast
Greater Boston Area
5 days ago
As an engineer on the Employee Cloud team, you will be: Crafting, building and maintaining high performance, flexible and highly scalable web and mobile applications Participating in designing, estimating effort, implementing, testing, debugging, configuring, integrating and documenting database, middle-tier and front-end code Diagnosing performance bottlenecks and implementing optimizations

Senior Mobile Engineer

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? Toast is looking for a Senior Software Engineer to take responsibility for building new, innovative solutions to expand how Guests interact digitally with restaurants. As well as providing a cutting edge point of sale system for restaurants, Toast

Senior Director of Customer Experience

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The customer journey is the complete sum of experiences that customers go through when interacting with Toast. As the Senior Director of Customer Experience, you will drive cross-functional process improvement and analytics across the full experience of being a customer and

Product Analyst

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* to build for success? Toast customers are busy running their restaurants. They don’t have a lot of time to keep up to date on innovation, and rely on their partners and vendors to be the expert they need, right when they need them. The Customer Growth Platform team

Help Desk Analyst

Toast
Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Helpdesk Analyst, you will provide 1st and 2nd level support to all staff members. You will focus on supporting a primarily Mac OS focused environment, as well as a small fleet of Windows computers. You will also work on revising and improving systems, processes, and documents

Senior Manager, Corporate Finance, Consolidations

Toast
Remote
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.  Toast’s growing Corporate FP&A team serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will help shape our future as a newly public company

Senior Sales Operations Manager

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Sales Operations, Toast’s sales engine,  is responsible for launching and optimizing the performance of high potential products.  As Toast grows to add more products to our suite, the opportunity to support our customers and grow revenue is unparalleled. This sales operations leader

Senior Product Manager, Employee Cloud

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? We’re looking for a Senior Product Manager to join our growing Payroll/Employee Management team. As a Senior Product Manager, you will collaborate cross-functionally with product design, engineering, product marketing, sales, legal, operations, and customer

Salesforce Administrator

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Reporting to the Business Systems Manager, the Salesforce Administrator will collaborate closely with functional leaders, organizational units, and subject matter experts to support, configure, maintain, and improve Toast’s CRM platform in support of daily operations and strategic

Principal Software Engineer

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Principal Engineer / architect you will be responsible for creating a technical strategy and coordinating the designs for meeting the needs of Toast’s largest restaurant brands. You will partner with Product Managers to develop the technology roadmap that enables enterprise

Integration Engineer

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Systems Integration Engineer is a multidisciplinary role that develops, implements and supports multi-platform integration solutions in support of Toast’s Business Systems and Enterprise strategic initiatives. The Systems Integration Engineer is an adept and creative technologist

Director of Product Management, Hardware

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. About this roll* (Responsibilities)  As a leader on the hardware product management team, you will be challenged to lead meaningful projects that will help craft the future of the company while coaching & developing product managers who own specialized domains and roadmaps. You will

Senior Software Engineer, Fintech

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Payments / Fintech teams at Toast operate one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the

Senior Software Engineer, Android

Toast
Greater Boston Area
6 days ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with  technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Senior Product Manager, xtraCHEF

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. xtraCHEF by Toast is a cloud-based restaurant management platform that provides automated financial and operational management solutions. Are you bready* for a change? As a Senior Product Manager of the xtraCHEF by Toast product team, you will prioritize and spearhead initiatives

Controller

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for a Controller who wants to help build a world-class accounting organization by leading our accounting team to design and implement process and technology improvements that will  improve financial and strategic decision making across the company. Our team's

Senior Business Intelligence Analyst, Care

Toast
Remote
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Senior Analyst will serve as the primary analytical resource for leaders in the business, dive into our rich data to produce valuable insights, and provide context to drive business decisions. The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves.  S

Manager, Outsourcing Partner

Toast
Remote
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready to make a change?  The mission of Performance Development is to drive continuous performance improvements with our outsourced Customer Care team members.  Successful Manager Outsourced Partners will leverage their expertise and collaborative mindset to drive performance

Technical Product Manager, Publishing

Toast
Greater Boston Area
6 days ago
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful

Sr. Front End Engineer - New Ventures

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Who We Are  The New Ventures Program is an innovation engine focused on the creation of new capabilities and new businesses at Toast. Our teams operate much like a seed-stage startup within Toast. And, like a startup, we expect to move fast and learn along the way. About This Roll*

Senior Software Engineer, DevX

Toast
Greater Boston Area
6 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. DevX handles all the build and test engineering at Toast, as well as significant portions of Toast’s Development Platform. As a senior engineer in DevX you will be deeply involved in building out our high-scaling ‘Build, Test, Deliver’ platform, and designing and building new

Senior Pricing Manager

Toast
Greater Boston Area
6 days ago
About this roll* (Responsibilities)  Develop and price segment-specific packages and promotion in collaboration with the product marketing team Prepare and present executive memos and presentations to drive alignment with senior leadership and other cross-functional stakeholders Gather inputs and feedback related to pricing across multiple teams, including market insights, sales, finance, product marketing, product management and competitive intelligence

DUMBO/Brooklyn Heights, NY Territory Account Executive

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will

Senior Manager, Investor Relations

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Technology Architect, Enterprise Architecture

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Reporting to the Director, Enterprise Architecture the Sr Technology Architect is a multidisciplinary role that designs, architect, develops, and maintains Toast’s enterprise applications and surrounding integration solutions. The Enterprise Architecture team is focussed on building

Senior Software Engineer, API Team

Toast
Remote
1 week ago
Senior Software Engineer, API Platform   Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants,

Senior Software Engineer, API Team

Toast
Greater Boston Area
1 week ago
Senior Software Engineer, API Platform   Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants,

Senior Frontend Engineer: E-Commerce

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is searching for impact-driven, front-end-focused engineers passionate about building e-commerce and other self service platforms and technologies. Front-end engineers work closely with other engineering teams, user experience teams, and product managers to construct e-commerce

Senior Technical Program Manager

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Here at Toast, our mission is to empower the restaurant community to delight guests, do what they love, and thrive. As a Technical Program Manager with Toast there is an opportunity to make a real and visible impact on the success of Toast’s most complex and critical initiatives

Senior Technical Program Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Here at Toast, our mission is to empower the restaurant community to delight guests, do what they love, and thrive. As a Technical Program Manager with Toast there is an opportunity to make a real and visible impact on the success of Toast’s most complex and critical initiatives

Product Manager - Transaction Health

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Payments teams are the hidden heroes and heroines of Toast. Your team ensures a restaurant can always perform the mission critical act of taking a payment from a guest, even in the middle of a power outage! As an integrated payment processor, Toast processes millions of dollars

Staff Software Engineer, Team Lead, Online Ordering

Toast
Remote
1 week ago
Toast consumer-facing applications process billions of dollars in transactions for our restaurant customers. We’re hiring a Staff Software Engineer and Team Lead to take responsibility for building new, innovative solutions to expand our consumer-facing capabilities. We need your help to improve our platform and add the next generation of products, and with the massive adoption of digital ordering over the past several years, you will have the opportunity to make an impact immediately. 

Senior Software Engineer, Full Stack

Toast
Remote
1 week ago
Senior Software Engineer, Networking  Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by

Senior Frontend Engineer: E-Commerce

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is searching for impact-driven, front-end-focused engineers passionate about building e-commerce and other self service platforms and technologies. Front-end engineers work closely with other engineering teams, user experience teams, and product managers to construct e-commerce

Mid Market Sales Manager

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Regional Mid-Market Team Lead, you will be building and coaching a small team of Regional Mid-Market Account Executives that is transforming the way restaurants operate. You’ll be a coach working closely with your sales team to help them understand a restaurant’s unique needs

Director Pricing, SMB

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.  The Pricing team is responsible for setting the pricing, packaging and promotional strategy across Toast’s suite of product offerings. This Director of Pricing, will be focused on location acquisition and responsible for setting and refining the pricing strategy to acquire new

Staff Software Engineer (Menu)

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves

Staff Software Engineer, Team Lead, Online Ordering

Toast
Greater Boston Area
1 week ago
Toast consumer-facing applications process billions of dollars in transactions for our restaurant customers. We’re hiring a Staff Software Engineer and Team Lead to take responsibility for building new, innovative solutions to expand our consumer-facing capabilities. We need your help to improve our platform and add the next generation of products, and with the massive adoption of digital ordering over the past several years, you will have the opportunity to make an impact immediately. 

Sr. Director, Support Operations Vendor Management

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? We are seeking a dynamic leader to join our support management team. Under the direction of our VP of Customer Care, the Sr. Director of Vendor Management will have full responsibility for a contact center partner’s day-to-day execution and long-term success

Senior Software Engineer, Team Lead

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Publishing and configuration management are mission critical for every Toast restaurant each and every day. It’s how restaurants do everything from making menu updates live in the restaurant, to adding new employees, to monitoring what system changes have been made. As Toast’s

Senior Design Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We’re looking for a conceptual Senior Designer who can bring the brand to life across all our customer touch points. You will work on a customer-focused team to design product, digital, and print communications for a brand platform. The job involves working collaboratively with

People Analytics Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Collaborate with the People Team (Talent Acquisition, People Success, Diversity Equity and Inclusion, People Operations and Learning & People Development) to help develop and execute on Toast’s people analytics and technology strategy. You will use your systems and analytics

Mid Market Sales Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Regional Mid-Market Team Lead, you will be building and coaching a small team of Regional Mid-Market Account Executives that is transforming the way restaurants operate. You’ll be a coach working closely with your sales team to help them understand a restaurant’s unique needs

Lead UX Researcher, XtraCHEF

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. xtraCHEF by Toast is a cloud-based restaurant management platform that provides automated financial and operational management solutions We’re looking for a Lead UX Researcher dedicated to Back Office and Inventory Management capabilities that we serve up to our restaurant customers

Inside Sales Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? Toast is looking for a Sales Manager who wants to be part of a team that is transforming the way restaurants operate. You will be helping Toast build and develop our Boston-based Inside Sales team. We are looking for candidates that have a track record of

Engineering Manager, Restaurant

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast’s Restaurant R&D teams build products that allow restaurant staff to do what they love: provide  great food and service to their guests. Every day, thousands of servers, hosts, bartenders, and chefs use our products to serve millions of guests!  Our team’s products span in

Director of Engineering, Android POS

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Toast POS app is the central pillar of Toast’s restaurant products. Every day, many thousands of servers, hosts, bartenders, and chefs use Toast’s POS to serve millions of guests! Our team strives to make their experience as smooth and efficient as possible. When we do our job

Customer Marketing Manager - Hardware / ProServe

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Toast Customer Marketing team is responsible for driving advocacy, revenue, and retention from our restaurant customer base.  In this role, you will lead the customer marketing strategy for Toast Hardware and Professional Services products. You will be responsible for  the go-to

Director HR Technology

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Join our team and drive the development of Toast’s HR systems strategy and roadmap!  Working cross-functionally and as the leader of the HR Technology team, you’ll lead the evaluation of HR-related systems and applications that meet Toast’s business needs.  This is a high-impact role

Billing Operations Representative

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for a Billing Operations Representative to support processes related to Toast’s daily billing functions. The position will play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic team, and help define crucial processes that allow

Unified Communications Specialist

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Manager, Revenue Accounting

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Senior Revenue Manager is able to leverage their technical expertise with US GAAP, and specifically ASC 606 and SaaS revenue accounting, to quickly identify accounting implications and impacts to customers while collaborating with team members cross-functionally to develop

Senior Associate, Sales Operations

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for a Senior Associate, Sales Operations to join our GTM sales operations team. You’ll work closely with both the operations and the sales teams to ensure the full onboarding for customers from creation to live. This role will help increase efficiency across the

Manager of SEC Reporting and Technical Accounting

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Lubbock/Amarillo Territory Account Executive - Remote

Toast
Remote
1 week ago
Account Executive - Remote Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As an Account Executive, you will be part of a team that is transforming the way restaurants operate. You will target restaurants with 1-15 locations within an assigned geographical territory and own the entire process from prospecting to close. By

Financial Analyst, Corporate Finance

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Our Corporate FP&A team serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will help shape our future as a newly public company.  In this

Emerging Markets Account Executive

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. An Emerging Markets Representative (EMR) is responsible for supporting our new business acquisition efforts within emerging markets. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The EMR

Senior People Success Partner (HRBP), Engineering

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

New Business Representative

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Sr. Executive Assistant

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Working directly with members of our Executive Team, the Sr. Executive Assistant provides executive support in a close working relationship. The Sr. Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to that

Director, Corporate FP&A

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our

Director, FP&A -Corporate

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Sr Data Engineer

Toast
Remote
1 week ago
Toast Overview:  Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Sr Data Engineer will play an important role in building out a new key piece of our enterprise data assets, a new database focused on people data. The person in this role will be a part of our existing Data Engineering team but will own the build out from the

Senior Principal Software Engineer, Android POS

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Toast POS app is the central pillar of Toast’s restaurant products. Every day, many thousands of servers, hosts, bartenders, and chefs use Toast’s POS to serve millions of guests!  Our team strives to make their experience as smooth and efficient. When we do our job well, the

Principal Technical TA Partner

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Growth Marketing Manager

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is seeking a Growth Marketing Manager to drive the funnel strategy for high value and emerging channels with a focus on our vSMB buyer by building the acquisition and testing roadmap, establishing key metrics, scaling systems, and identifying ways to improve conversion

Senior Engineering Manager, Customer Growth Platform

Toast
Greater Boston Area
1 week ago
Senior Engineering Manager, Customer Growth Platform Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Customer Growth Platform (CGP) is centered around creating a personalized adoption flywheel for the entire Toast ecosystem for new and existing customers.   As Senior Engineering Manager for CGP, you will own the creation and

Growth Marketing Manager - xtraChef

Toast
Greater Boston Area
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Director, Growth Marketing

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Inside Sales Representative

Toast
Greater Boston Area
1 week ago
As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will target restaurants with 1-15 locations within an assigned geographical territory and own the entire process from prospecting to close.  You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within and providing ongoing mentorship. The culture of our sales team is just as competitive as it is collaborative; although everyone strives to be the best, we still play and win as a team.

Principal Software Engineer (Orders)

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Taking orders is one of the fundamental operations of running a restaurant. In today’s environment, taking orders is more complex than ever! In a Toast restaurant, orders are placed by restaurant staff using the Toast POS, by guests using Toast Online Ordering at home, by guests

Senior Software Engineer, Full Stack

Toast
Remote
1 week ago
Senior Software Engineer, Full StackNow, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by

Content Marketing Manager

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We’re looking for an experienced, data-driven marketer with a knack for conveying the value of products through content and storytelling.  This person will define and own the strategy for our bottom of the funnel content program – including the production and distribution of articles

Capital Markets Manager

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.  The rapidly growing Toast Lending Team is looking for a dynamic professional to help shape the future of how restaurants finance their business.  This role presents the opportunity to work closely with senior leaders across business, finance, accounting, product, engineering,

Director of Paid Acquisition Marketing

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is seeking a Director of Paid Acquisition to lead our integrated marketing teams. In this role, you will drive the strategic creation of our go to market planning process. You will lead development of compelling, insight driven campaigns that delight and engage restaurants and

Senior Software Engineer - xtraCHEF

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the

Senior Manager, Investor Relations

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready*? Toast is looking for a Senior Manager of Investor Relations to join the team. This person will develop and drive our investor relations strategy and serve as a key spokesperson for Toast to the investment community. In this role, the person will report to the VP of

Team Lead, Systems Integration

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Team Lead, Systems Integration you will assist with leading a fast paced team of Integration Engineers and Analysts responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope

Inside Account Executive

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Manager, Integration Partners

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love The partnerships team is responsible for the end-to-end development and deployment of Toast’s partnership strategy. This includes working closely with our product and sales teams to develop strategy, scoping potential partnerships and negotiating contracts, developing relationships

Director of Fulfillment and Production Operations

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. About this roll*: (Responsibilities) Assist with build out and operational launch of our newest Toast Fulfillment facility.  Working closely with our real estate and workplace experience team on design, construction, vendor and equipment setup.  Develop, suggest and maintain

Assistant Manager, Billing Operations

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.  We are looking for an Assistant Manager, Billing Operations  to play an integral part in scaling Toast’s rapidly growing business. This person will be the go-to leader for the daily billing operations team. You will join a growing Billing Operations team that partners closely with

Mobile Product Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast’s Employee Cloud Product Team is looking for a Sr. Mobile Product Manager to drive a new, high-impact product initiative for our business. As a Sr. Product Manager, you will play a pivotal role helping Toast define and deliver this new product. Working closely with product

Electrical Engineer

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is scaling rapidly and with that growth comes exciting challenges in how we evolve our hardware devices to provide platforms that are reliable, easy to use and improve the overall experience in a restaurant. This role will be accountable, for defining and developing the

Senior Manager, AML Program

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast, Inc. seeks a Sr. Manager to lead and mature the Anti-Money Laundering (AML) program to ensure the company meets all laws and requirements for financial crimes compliance.  The Sr. Manager, AML Program will oversee and continually develop the program framework, including all

People Success Partner (HRBP)

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Reporting to the Senior Director of People Success, you will be a strategic business partner to Customer Success, primarily to the Customer Care organization with secondary support to People projects that cut across all of Customer Success.   Partnering directly with the leadership

Director, Enterprise Risk & Compliance

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Toast Enterprise Risk and Compliance Management Program provides a coordinated, company-wide approach to identify, measure, monitor, mitigate and treat risks, while enabling the business to innovate and deliver quality products and solutions to serve our customers.  Toast, Inc.

Business Operations Team Lead

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Business Operations Team Lead to play an integral part in scaling Toast’s rapidly growing business. This person will lead the operational support for the Small and Medium Business (SMB) channel. You will join a dynamic Business Operations team that is the “go-to”

Manager, Strategic Initiatives, Executive PMO

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Program Manager, Exec PMO will be responsible for helping build out the Executive PMO function to support our rapid growth, alongside the Head of PMO. You will partner with executive sponsors and senior leadership to define, build and operationalize our cross-functional project

Product Manager

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and lived experience. Together, we empower restaurants of

Senior Lead, Operations Strategy, Generalist

Toast
Remote
1 week ago
Toast is looking for problem solvers and fixers; Those “swiss army knife” players that can help us untangle the complexities of a rapidly scaling organization. As a member of our Operations Strategy team you’ll be tasked with specifically helping our People teams create a world class experience in our internal systems. You’ll take a leadership role in conversations around HRIS, Intranet, ATS and more helping to pull together the mix of business, operations and technical voices we need to create hospitality experiences for our staff. This is an incredible opportunity for someone who wants to drive an impact in employee experience through operations excellence.

Senior Internal Operations Systems Lead

Toast
Greater Boston Area
1 week ago
Toast is looking for problem solvers and fixers; Those “swiss army knife” players that can help us untangle the complexities of a rapidly scaling organization. As a member of our Operations Strategy team you’ll be tasked with specifically helping our People teams create a world class experience in our internal systems. You’ll take a leadership role in conversations around HRIS, Intranet, ATS and more helping to pull together the mix of business, operations and technical voices we need to create hospitality experiences for our staff. This is an incredible opportunity for someone who wants to drive an impact in employee experience through operations excellence.

Director, People Success Partner- People Team

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? Reporting to the VP of People Success, you will be a senior HR Business Partner (we call them People Success Partners) to the People team at Toast. Partnering directly with our Chief People Officer, the People Leadership Team, and employees throughout the

Program Manager, Learning Design & Delivery

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. In this role you’ll manage logistics and execution of enablement programs for our Customer Success (CS) teams. You will build scalable, effective workflows to ensure smooth operations surrounding learning needs, delegating project work, seeking out and organizing resources, and

Systems Solutions Architect

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Reporting to the Senior Business Systems Manager, the Systems Solutions Architect will provide expertise in process design, data architecture, and platform lifecycle/development solutions for Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for

Campaign Manager

Toast
Remote
1 week ago
About this roll* (Responsibilities)  Collaborate with New Ventures team members to operationalize the  rollout of new capabilities around campaign management for brands  Work with team members and clients to run campaigns on various sources of inventory including Toast online products, SMS and email.   Collaborate with product teams to iterate our offerings based on feedback from brands and consumers Report KPIs for internal improvement as well as providing regular updates to brand clients Author presentations as needed for client proposals and reporting

Senior Mobile Engineer, Digital Ordering

Toast
Remote
1 week ago
Toast is looking for a Senior Mobile Engineer to take responsibility for building new, innovative solutions to expand how Guests interact digitally with restaurants. As well as providing a cutting edge point of sale system for restaurants, Toast processes billions of dollars of payments through consumer experiences. As we build new solutions to meet the needs of our customers and their guests, we are experimenting with the latest technology like iOS App Clips or Android Instant Apps. We need your help to improve our platform and add the next generation of digital restaurant experiences both inside and outside of restaurants.

Senior Visual Designer

Toast
Greater Boston Area
1 week ago
About Toast Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Who We Are The New Ventures Program is an innovation engine focused on the creation of new capabilities and new businesses at Toast. Our teams operate much like a seed-stage startup within Toast. And, like a startup, we expect to move fast and learn along the way. The

Junior Unified Communications Specialist

Toast
Remote
1 week ago
The Junior Unified Communications Specialist will be responsible for the support, maintenance, installation, upkeep of various communications and collaboration technologies managed by the IT Operations department at Toast. Technologies focused on include conferencing, meeting spaces, video and audio communications, text and chat messaging. As Toast grows and embraces a mix of office, remote, and hybrid ‘work-from-anywhere’ work styles, there is a

MBA Sales Intelligence Intern: Summer 2022

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? Toast is seeking a highly-analytical, impact-oriented MBA Summer Associate to join our Sales Intelligence & Growth Operations Teams. The role will serve as a core member within the team for the summer, focused on business analytics to drive insights and

MBA Business Development Intern: Summer 2022

Toast
Remote
1 week ago
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Sales Strategy Analyst

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? The Senior Strategy Analyst will serve as the primary analytical resource driving the optimization of high growth products and segments at Toast. This role will increase the velocity of the sales team despite the increasing complexity of Toast products and

Senior Manager, Strategic Partnerships

Toast
Remote
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Sr. Manager, Strategic Partnerships. You will be managing and growing external relationships and driving cross-functional internal teams, and putting structure to complex, unstructured problems. The partnerships team is responsible for the end-to-end development

Sr Associate, Community

Toast
Greater Boston Area
1 week ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Toast Customer Marketing team is responsible for driving advocacy, revenue, and retention from our restaurant customer base. The Senior Associate, Community will be responsible for managing our community forum and working with other cross-functional teams to assist with