Strategic Account Executive at Kyruus

| Greater Boston Area
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Strategic Account Executive

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 

  • Caring – We care about our clients, their patients, and each other.
  • Ownership – We own our success and have the courage to make decisions.
  • Respect – We respect and enjoy each other's journey, experiences, and gifts.
  • Empowerment – We empower our team, our clients, their providers and patients to make the right decisions.

Here’s what that would mean for you in the Strategic Account Executive role. 

Caring

You’ll contribute to our vision and mission by driving the strategy, relationship, renewal, and expansion of your assigned health system customer accounts. 

Ownership
  • You’ll serve as the Kyruus lead and champion within your portfolio of Kyruus customers. You’ll develop a trusted advisor relationship with key executive stakeholders and sponsors. 
  • You’ll secure contract renewals and collaborate with Sales to scope potential growth and expansion opportunities. You’ll support sales campaigns within your customer portfolio. 
  • You’ll develop account strategies and execute on a joint strategic account plan for each customer that optimizes the scope and impact of Kyruus solutions and services.
  • You’ll develop, implement and lead the execution of joint Strategic Account Plans that maximize the impact of Kyruus solutions and expand the scope of our partnerships. You’ll be accountable for asserting the value Kyruus is delivering, securing long term client retention, and creating the conditions that result in an increased customer investment in the Kyruus platform.
  • You’ll coordinate with internal teams like Sales, Implementation, Clinical, and Customer Success to drive customer adoption and expansion. You’ll work cross-functionally with Product Marketing, Clinical, and Delivery to secure resources and inform strategy development. 
  • You’ll support project teams to identify issues and risks and execute on risk management strategies.
  • You’ll support Kyruus Delivery and Customer Success in the deployment of Kyruus solutions and services to ensure projects meet overall account priorities and goals, and to ensure customer success and impact. 
  • You’ll report out on key metrics across your customer portfolio to executive leadership and investors. 
  • You’ll serve as an internal, and external, subject matter expert on our health systems. 
  • You’ll report to the Regional Vice President, Account Management and will sit within the Account Management department of the Delivery division. 
Respect

How You’ll Use Your Professional Skills

You’ll use your 7-10 years professional experience in enterprise software, management consulting, and/or health system operations, and your experience in client-facing roles to: 

  • Develop and maintain senior, trusted advisor relationships with leaders, including executives, at health system clients
  • Serve as a brand ambassador when interfacing with customers and prospects
  • Align Kyruus work streams and efforts with the customer’s strategic and operational goals and objectives
  • Drive client retention and expansion, ensuring Kyruus hits it’s renewal and upsell targets on time and as expected. 
  Empowerment

How You’ll Know You’re Succeeding

  • You maintain a keen awareness of the analytics for each of your assigned customers. You use that knowledge to drive retention and upsell conversations.
  • You visit our customers regularly. Travel will probably take up about 50% of your time. 
  • You implement and execute on a partnership governance process to communicate and measure progress against a defined set of strategic and operational goals for each customer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

51 Melcher Street, Boston, MA 02210

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!

Nausheen

Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

CTO

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Culture
Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Friends outside of work
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 20 days of paid sabbatical after their first 6 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.

Additional Perks + Benefits

We have all the standard tech company perks (perhaps minus some of the "google-level" stuff like volleyball courts/sleeping pods/trips to the real Hogwarts/personal helicopters, tame+alive helper dinosaurs/etc) but what sets us apart is our people. We care about our mission - making healthcare better - and it comes through in our culture. Not only are Kyruuvians the smartest folk on the block (you wont hear us say that btw) we are also some of the most kind, caring, and helpful humans one could hope to meet.

Working here, and being part of this team is truly awesome.

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