Pre-Sales Solution Engineer

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Last year, online marketplaces grew at more than twice the rate of overall eCommerce. Why? Because the marketplace model offers organizations the opportunity to thrive in the new digital-first world. Online marketplaces provide customers with an optimum purchasing experience and a wider product assortment by bringing together third-party sellers in a single site.

Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivalled technology, expertise, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s recent $555M fundraising values the company over $3.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1700 passionate new Mirakl workers over the next 3 years.

As Mirakl continues to grow, we are committed to staying true to our five core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.

More about Mirakl:

  • The industry’s first and most advanced enterprise marketplace SaaS platform at the heart of digital transformation for the world's most forward-thinking organizations;
  • A hypergrowth company with a global presence and close to 600 employees in 14 countries. We have offices in Paris, Boston, Barcelona, Bordeaux, Chicago, London, Munich, New York, and Sydney
  • Enabling over 300 of the world’s most trusted brands including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, Decathlon, The Kroger Co., Leroy Merlin, Madewell, Maisons Du Monde, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior Solution Engineer.

Your Impact:

The Senior Solution Engineer is responsible for delivering thought leadership to companies throughout the sales cycle. Using a blend of technical and sales skills, the Senior Solution Engineer uses solution selling techniques to position and differentiate the Mirakl platform. The ability to build strong interpersonal relationships with prospects and customers and to be viewed as a trusted advisor is key. The Senior Solution Engineer works collaboratively with colleagues, prospects, and partners to build a transformational solution. The Senior Solution engineer has a strong desire to set a vision translating business objectives into compelling solutions and actionable recommendations.

If you are a high energy, creative, team-oriented Senior Solution Engineer, then Mirakl is the place for you.

What you will do at Mirakl:

  • Articulate the benefits of using our solution to prospective customers across a broad array of industries
  • Bring diligence to a prospect’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders
  • Build and present standard and custom software demonstrations to both executive and user level audiences
  • Present companies technology infrastructure, including demonstrating deep familiarity with companies hardware, software, networking and security stack
  • Assist the sales account executives in responding to RFI/RFPs
  • Interact with Product Marketing, Client Success, and Product to articulate the requests of the market

What Mirakl is looking for in a Candidate:

  • 3+ years' experience in a Pre-Sales/Solution Consultant/IT consultancy role, preferably in the software industry/management consultancy space
  • E-commerce background is required and marketplace experience would be highly valued
  • A good understanding of enterprise application architecture
  • Strong and creative problem-solving and analytical skills
  • Customer-oriented with highly professional communication skills. Previous customer facing experience is a must
  • Ability to jump into different environments, adapt, and learn new skills and processes quickly
  • Highly motivated, persuasive, and success driven personality
  • Flexible Travel schedule
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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