About the Job

As a Solution Consultant, your primary responsibilities will be to engage directly with both existing and potential customers and drive the appropriate conversations to deeply understand the clients’ business strategy and design a solution that uses our platform & products to help our clients realize their goals.   

Duties and Responsibilities 

• Serve as technical lead during the sales cycle, including RFP and RFI support, solution design, Statement of Work preparation and estimation.
• Design overall solutions, including the development of workflow concepts, appropriate documentation, and presentation of technical material to our customers.
• Train sales and AM teams on new product and technical functionality and contribute to related enablement materials and programs
• Set up for enterprise accounts and implement specific settings and workflows as appropriate
• Ensure that solution design is well documented and understood by account managers and the product and operations teams to ensure a smooth transition post-sale. 
• Liaise with the product & account management teams where necessary to ensure that the solution is implemented correctly and meets the agreed upon specifications.
• Lead customized demos and account walkthroughs while highlighting 3Play’s   differentiated platform areas

Position Requirements 

• 3+ years of related work experience in a technology company.
• Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
• Experience consulting with clients on technology implementation and system integration projects.
• Direct experience with enterprise SaaS technology, SOA, REST-style APIs, ETL and handling data/content exchange with video platforms and content management systems.
• Direct experience with at least one or more of the following .NET, SQL Server, MongoDB, NodeJS, React and Bootstrap.
• A natural problem solver with a love for technology that can work in a fast-paced environment and manage competing priorities.
• Exceptional communication skills.
• Experience in a start-up technology company is an asset.
• A bachelor’s degree in engineering, computer science or other technology-based is recommended.

About the Company

3Play Media is a rapidly growing, profitable technology company with a startup culture making a huge impact on the way people consume online media. We provide premium captioning, transcription, audio description, and translation solutions to over 5,000 higher ed, enterprise, media, and government customers. Our goal is to simplify the workflow through flexible APIs, a secure online account system, and integrations with a multitude of players, platforms, and lecture capture systems. We got our start in 2008 out of MIT Sloan and we are based in Boston, MA.

Work Environment

We have an awesome work environment! Our team is hard working, laid back, and fun. We prioritize the ability for our employees to do their work quickly and efficiently without getting stuck in office politics and wasteful meetings. The team is dedicated to building a successful company. We have a spacious office with lots of natural light located in the North End. The work we do is fun, interesting, and gratifying. Your work will have a direct impact on our company’s success.

Location 

3Play Media is located in Boston, MA –  North Washington St on the Green & Orange line and near North Station. We are in the heart of Boston’s thriving North End District. We are located near some of the best restaurants and surrounded by Boston’s buzzing tech scene. 

Perks

• Professional growth and development opportunities
• Competitive compensation 
• Medical, Dental, and Vision benefits
• 401K matching program
• Paid vacation, birthday, volunteer days, and sick leave
• Disability and life insurance 
• Charitable contribution matching program 
• Transportation subsidy 
• Company sponsored social events
• Snacks and beverages provided