Senior Salesforce Administrator at Skillsoft

| Greater Boston Area
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Senior Salesforce Administrator

Are you passionate about learning and intellectually curious? Do you thrive in a fast paced, innovative work environment where team members hold themselves and others accountable? Are you energized by trying new things, have an agile mindset and enjoy making an impact? Is working for a purpose driven organization important to you? If the answers to these questions are a resounding YES, then read on!

Skillsoft is the global leader in corporate learning. We help businesses solve their biggest challenge – attracting, motivating and retaining world class talent. Our team is recognized for cutting edge digital learning and human capital management solutions. Trusted by the world's leading organizations, including 65% of the Fortune 500, we train more professionals than any other company in the world. Our 100,000+ courses, videos and books are accessed over 130 million times every month, in 160 countries and 29 languages. At Skillsoft, we believe that knowledge is the fuel for innovation and innovation is the fuel for business growth.

We are all about "Making Work Matter." With over 2000 employees around the world, we are always looking for amazing talent!

Overview:

Skillsoft is currently seeking a Senior Salesforce Administrator. The successful candidate will work closely with other development team members, QA engineers, as well as members of other Skillsoft departments to design, develop, maintain, and deploy Salesforce.com features, enhancements, and applications in support of various internal business departments including Sales, Marketing, and Support. The candidate must have strong communication and organizational skills to work with business users and managers to determine requirements and apply business process and knowledge to enhancement requests.

Opportunity Highlights:

  • Perform the general administrative requirements of a Salesforce instance, including user configuration, workflows, validation rules
  • Develop and maintain validation rules and custom workflows.
  • Manage ongoing support requests and administrative needs of users.
  • Configure and maintain security policies through sharing rules and profiles.
  • Design and manage Wave and Einstein analytics dashboards.
  • Participate in the integration process with other enterprise system.
  • Recommend best practices.
  • Meet regularly with business stakeholders to refine requirements.
  • Integrate Salesforce with other third-party solutions.
  • Develop and maintain custom reports.
  • Determine and document business user requirements.
  • Work with a change management (release) process to develop and implement new applications and updates to existing applications.

Skills & Qualifications:

  • 5+ Years' experience in Salesforce Sales Cloud.
  • Experience in an Agile/Scrum development environment.
  • Flexibility to meet continuously changing priorities and challenges.
  • Solid communication and interpersonal skills.
  • Ability to drive projects/issues to completion.
  • Proficient in data manipulation (Excel).
  • Apex programming language, VisualForce development, report writing software a plus.
  • Salesforce.com certification a plus.
  • Strong overall technical background.
  • Bachelor's degree or equivalent experience

Success Qualities:

Adaptable and Agile. Responds quickly to the changing needs of the business and is resilient in the face of setbacks or adversity.

Confident & Audacious Achiever. Champions breakthrough initiatives and holds him/herself and others accountable for delivering. Enjoys working hard; is action-oriented and full of energy for the things he/she sees as challenging; not fearful of acting without over-analysis.

Entrepreneurial Spirit with Learner's Mindset. Is uncomfortable with simply maintaining "status quo" and is intellectually curious and demanding of excellence and continuous improvement.

Committed to our Collective Purpose. Leverages cross functional collaboration to solve complex business issues and drive greater results.

Authentic & Customer Centric. Never compromises integrity to achieve results while constantly being mindful of creating a positive customer experience both internally and externally. Adheres to an uncompromising set of core values and beliefs during both good and bad times; practices what he/she preaches. Acts with the highest standards of conduct and is seen as a direct, truthful individual.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we'd love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.




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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PowerBiAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Located in the heart of Post Office Square, we have easy access to trendy lunch spots and a variety of public transportation options.

An Insider's view of Skillsoft

What are some social events your company does?

It really varies...we've celebrated the Superbowl, Red Sox Opening Day, National Chocolate Chip Day and Employee Apreciation Day to name just a few. We also have lots of contests such as Halloween Costumes & Ugly Holiday Sweaters. Of course, there is our big Summer Outing (with unlimited Kimball Farm ice cream:)) and our Annual Holiday Party!!

Julie

Office Manager

What does your typical day look like?

No two days are ever the same at Skillsoft! One day I can collaborate on a social campaign with our Australia/New Zealand team and the next head to a conference in the US to provide live social media support. Of course, it’s not always that glamorous, but it’s always a lot of fun to work with all the different teams from around the world!

Dorothy

Social Strategist

How do you make yourself accessible to the rest of the team?

The short answer is: transparently and often! UX at Skillsoft is part of the Product organization and as such is perfectly and uniquely positioned to facilitate converging efforts and conversations. We help connect different points of interest and intelligence that all need to be on the same page on every project and exploration.

Hans

Director, User Experience

What are Skillsoft Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Professional Development Benefits
Tuition Reimbursement
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