About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role/ About the team:

Drift’s Sales Operations team is a key partner in the hypergrowth of our Sales organization. Our mission is to build a consistently high-achieving, understood, and predictable revenue engine.

If you are a positive, curious and motivated person who likes a fast-paced environment, enjoys problem-solving, and has the urge to improve processes on an ongoing basis, you will enjoy being a member of the Drift Sales Operations team.

What you will be doing on the Sales Ops Team:

• Partnering with Sales leadership to support the business needs of the sales organization tied to territory/account assignments 
• Identifying opportunities to improve efficiencies and scale standard methodologies
• Assisting in the implementation of new technologies to improve and optimize go-to-market team performance related to data enrichment, as well as sales territory and quota planning.
• Maintaining, enhancing and creating documentation on processes, policies and help-related materials tied to GTM strategy execution
• Producing routine and ad-hoc sales reporting and data deep dives for all of our key business units

In one month, you’ll:

• Go through extensive company-wide training on Drift’s industry, offerings, and customers
• Meet with Sales and Operations Leaders to understand current states of their businesses
• Learn all key components of our Go-To-Market strategy, including, current and future states
• Begin to attend and participate in key Sales Operations routines

By month 3, you’ll:

• Deepen relationships with Sales leaders
• Participate and start to take an ownership role of key Sales Operations routines/cadences
• Start to take ownership of specific functions within our go-to-market
• Familiarize yourself with the ins and outs of our firmographic scoring model
• Participate in the evaluation and implementation of new technologies

By month 6, you’ll:

• Own key functions of our territory management processes
• Translate any inefficiencies or gaps you have observed into actions to address them
• Plan, execute, and measure territory performance in conjunction with Sales leaders

About you and what type of skills you’ll need:

• 2-4 years experience in Sales Operations or Revenue Operations
• Proven experience with reporting and analysis tools (Excel/Sheets, SF Dashboards & Reporting, Looker/Tableau)
• Ability to handle, manipulate, and dissect large scale data sets to further enhance Sales Operations' impact to the business
• An understanding of sales methodologies, sales funnel management, and territory creation
• Comfortable working in a fast-paced and collaborative environment
• You are a self-starter with a voracious appetite to learn and grow
• You are curious -- you want to be the person who solves the problem
• You have a genuine interest in sales, sales methodology, and building the new way businesses buy SaaS
• You build strong relationships with partners
• You are detail oriented with excellent written, verbal, and interpersonal skills

Drift is committed to being an equal opportunity employer. 

We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our CEO. 

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!

Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected] #LI-Remote