Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Hybrid

Senior Manager Global Sales Onboarding & Training

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Are you passionate about sales effectiveness and improvement? Is "above and beyond" second nature to you? Do you thrive on training, process, methodology, content, and technology that improve seller’s performance?

 

If you answered yes to the above three questions, Dynatrace, a global leader in Software Intelligence, wants you to be part of their dynamic Sales Enablement team.

 

We’re looking to fill a newly created position to support growth for a Senior Manager Global Sales Onboarding and Training to join the growing team. You will work leadership and cross-functional teams in delivering enablement to our top-performing sales teams.

 

Job Overview:

 

The Sales Enablement Trainer is responsible for facilitating and developing new seller workshops (live and virtual), onboarding on-demand programs, and other on-going enablement events and programs. The trainer provides a consistent level of customer service and support to Account Executives, Partner Sales Managers, Sales Engineers and Dynatrace sales management as they complete their on-boarding enablement and continuous development at Dynatrace. 

Essential Duties and Responsibilities

  • Regular cycle of new seller onboarding activities (pre-class clinics, new seller bootcamp, after class redux sessions, “advanced” bootcamps)
  • Develop SME status in areas such as sales plays, solution value proposition, competitive strategy and sales methodology
  • Facilitate in-class breakout sessions & role plays
  • Proctor & coach training sessions as part of the new hire curriculum
  • Ensure topics, messaging, and exercises are aligned with product and the company’s priorities and strategic direction
  • Work with enablement management, sales leaders, and other stakeholders to ensure that the delivery methods and practices are innovative and effective
  • Develop materials to supplement ILT discussions; serve as pre-work to optimize workshop time; on-demand reinforcement
  • Maintain ongoing relationships with bootcamp attendees, sales management & maintain a peer network with bootcamp graduates
  • Evaluate and report attendee bootcamp/ on-boarding performance and areas for improvement
  • As needed work with sellers 1:1 to remediate and improve areas of concern/ development
  • Assist with projects and administration efforts for the Sales Enablement and Sales Operations teams as needed
  • Participate in large scale corporate events as assigned – e.g. SKO, sales roadshows.

Requirements:

  • 7-10 years of relevant experience in an Enablement or Sales Operations role
  • Direct sales and sales management experience a plus
  • Engaging and effective at delivering in-person & online training, presentations, and coaching sessions. 
  • Strong facilitation experience running workshops and managing participation.
  • Passion for identifying execution issues and driving sales effectiveness improvement in the field. 
  • Demonstrated success in supporting a sales team, ideally in a high growth environment as market leader. 
  • Demonstrated success in collaborating cross-functionally to develop content and align (interlock) operational execution with strategic objectives. 
  • Expertise in sales processes, methodologies, and skills. 
  • Strong program manager - a great project leader, communicator, and collaborator. 
  • Enjoy working in a fast-paced, rapidly evolving environment 
  • In-person training programs delivered in Boston, MA. Some business travel to SKO, and other training events in North America. Potential for some international events.

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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