Senior Government Account Manager

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Join an inclusive team changing the face of cybersecurity.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We're welcoming new people to the team every week to keep up with our exceptional growth.


About Immersive Labs

Immersive Labs are the cyber workforce optimization experts. We equip, exercise and evidence the human cyber abilities of entire workforces, preparing organisations to counter the latest cyber threats. 

Constantly evolving cyber risks are no longer the sole responsibility of technical teams. The capabilities of the entire workforce must now be enhanced to protect from, defend against and respond to attacks.  

Our game-changing platform transforms the way people learn by continuously analyzing and enhancing their capabilities, engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs


Where we are now

Immersive Labs was founded in 2017,  from a cargo container in Bristol, UK we’ve grown to over 250 employees, and announced funding of more than €100 million. Our technology is already enabling organizations including NHS, City of London Police, Daimler and Deutsche Bank to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

https://careers.immersivelabs.com/our-story/

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity

You will join a team of 7 in Germany as the first person focus on business development efforts into the Government and Public Sector across the DACH market. You'll need to have expertise of taking a complex software solution into these high level customers, those customers you are able to win within this sector across the DACH region will become flagship accounts for the whole of EMEA. 

Your main responsibilities (we're scaling fast, so these may change as we grow):

  • Identifying and closing sales opportunities across the federal and government landscape in Germany
  • You will need to work across multiple departments such as the marketing team to generate sector specific campaigns using your expertise or leveraging the channel/alliance partners as required
  • The product is new to this market so you will need to educate and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Targeting the correct events or workshops to develop relationships with senior stakeholders. You may be aware of sector or client specific events the team are yet to discover. 

To be successful:

  • You will have experience in a quota carrying sales role for a cybersecurity focused vendor/consultancy or high growth company
  • A strong and detailed sales process, which helps in educating a client as well as discovering those pain points to progress the sale. This could be a methodology you have found particularly useful in previous roles.  
  • Previous experience selling into cybersecurity or information security departments of target customers. Can you discuss specific issues with decision makers in these areas to have an immediate impact. 
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer. The presales team and content team will be happy to help you. 
  • Entrepreneurial drive and ability to sell creative solutions.
  • Highly effective written presentation and closing skills
  • Fluent in both English and German. This will be both beneficial in speaking with clients but will also help you enjoy the Immersive Labs culture. 

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - Valuing different opinions and beliefs.
  • Driven - We set personal goals, learn from our experiences and focus on development
  • Agile - We analyze our environment and consider different approaches

As a Senior Account Manager for the Government sector you will need to live these values within the Immersive Labs ecosystem but also imprint these on both potential and existing clients.


What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Time off, flexible and remote working so you can work when is best for you, includes 33 days annual leave + volunteering days, birthday half day
  • Look after your family and yourself with parental leave, mindfulness groups, critical illness cover, pension, health plan and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • We currently do not have a hub in Germany but you can visit the nearest hub which is our UK Headquarters in Bristol as often as you need. 

Find out more at https://careers.immersivelabs.com 


Cyber threats wait for no one and neither should you. Apply now!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • typescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • SagaLibraries
    • Apollo Libraries
    • Ruby on RailsFrameworks
    • SeleniumFrameworks
    • JestFrameworks
    • EnzymeFrameworks
    • MySQLDatabases
    • RedisDatabases
    • GraphQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

One block from the Green Line, two blocks from Back Bay Station, close to 90 and 93, and a few steps from a bike share station.

An Insider's view of Immersive Labs

What’s the vibe like in the office?

The unique thing about being in our office is that we are a tightknit team working in a collaborative space. It has that true start-up feeling. We've all grown so close in such a short amount of time. At the end of the day, you can feel that everyone is truly invested in working towards the ultimate goal. Growing our company!

Jasmine

Strategic Account Manager

How do you collaborate with other teams in the company?

I'm lucky because I get to work with all the teams here at Immersive Labs. Sales, finance, legal, talent, marketing, you name it. I'm currently working with the talent team who sits in the UK, to build out our US headquarters. The goal is to ensure we are hiring really smart individuals in Boston with our core values.

Morgan

Executive Assistant

How has your career grown since starting at the company?

IL has given me the opportunity to work on projects with varying specialties. This has given me skills in every aspect of Cyber Security. The most exciting is analyzing malware and exploits - all day, everyday! IL keeps me completely up to date in the industry & encourages me to explore all avenues.

Ben

Senior Content Engineer

How do you make yourself accessible to the rest of the team?

Being accessible is even more important in these unusual times. So how do you create an "open-door policy" while being remote? I changed one aspect of my team interaction. I transferred ownership of my 1x1s to the individuals - which means, they control the meeting agenda, content, and tone. Also, I always end with "What can I do for you?"

Stuti

VP, Customer Success

How does the company support your career growth?

Immersive Labs has been a major step forward in my career. Joining a rapidly growing startup like Immersive offers more opportunity than an established company. I've already had the chance to take a leadership position as we expand into the US market and at no point have I felt discouraged in sharing my opinions even to our CEO.

Harry

Strategic Account Manager

What are Immersive Labs Perks + Benefits

Immersive Labs Benefits Overview

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent. Here’s how
we will empower and enable you to thrive, both in and out of work

Alongside a competitive salary, 25 days holiday + 8 federal days, 401(k) contributions, and free snacks and drinks, we offer a wide range of great perks with more coming every month.

Check out our summary of benefits here: https://immersivelabs.com/wp-content/uploads/2019/10/US-Benefits-Summar…

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Immersive labs have several committees including culture, social, and D&I along with special interest guilds which all meet regularly and influence the companies direction and events.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A Health Care Flexible Spending Account (HC FSA) and Dependent Daycase Flexible Spending Account (DC FSA) covering over 500 services.
Disability Insurance
Should you have a long-term disability following an accident or injury, our LTD insurance is designed to look after you by covering a percentage of your salary until retirement.
Dental Benefits
Several dental plans available, offering in-and out-of-network benefits for an annual fee of as little as $50 and $150, respectively
Vision Benefits
Four carefully selected voluntary vision plans to meet your eye care needs
Health Insurance Benefits
You will gain access to a number of United Healthcare plans designed to cover you and your immediate dependents, with several voluntary options so you can build a plan to suit you.
Life Insurance
Basic life insurance and Accidental Death and Dismemberment (ADD) insurance with the option of further voluntary cover if you need it.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
We have TriNet’s 401 (k) plan, provided by Transamerica where we will make a safe harbor matching contribution equal to 100% of the first 5% of eligible pay that you contribute to the plan.
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Our competitive parental leave package allows you to take the time to introduce your little one/s to the world.
Flexible Work Schedule
Immersive Labs provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
We have an enhanced adoption policy to support you with the new family addition.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Everyone needs a break, so you will receive 172.5 hours of paid time off, as well as nine federal holidays and the day after Thanksgiving off.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
No one chooses to get sick, which is why our paid sick leave is front-loaded and starts from day one.
Perks & Discounts
Casual Dress
Commuter Benefits
Our commuting benefits cover bus and subway services, so your commute doesn’t feel like another job. Interest free travel loans to employees wishing to purchase a new bike or annual subway pass.
Company Outings
You’ll celebrate your hard work with a company-sponsored party each quarter, because we celebrate success in style.
Stocked Kitchen
Our office benefits are designed to make every workday great. These include coffee, teas, water, soft drinks, free fruit, and Friday afternoon drinks to end your week in style
Happy Hours
Friday afternoon drinks to end your week in style.
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
You’ll get $250 per year to learn a new skill of your choosing under our Learn Anything benefit. Alternatively, employees have the option to put this allowance towards a mental wellness service.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Your professional development is important to us; that’s why we support your career goals through regular feedback and coaching.
Continuing Education stipend
Education is important too, which is why we have invested a significant amount of time and money in sponsoring Immersers’ further education.
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent.

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