Senior Director, Sales Operations

| Greater Boston Area | Remote
First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 
Caring – We care about doing the right thing, in the right way, every time. 
Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.
Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 
Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.
Here’s what that would mean for you in the Senior Director, Sales Operations role. 


  • Sales Operations manages functions essential to sales force productivity and effectiveness. These functions include planning, forecasting, reporting, sales process optimization, sales training, sales process implementation, competitive analysis and market research, sitting at the center of our go-to-market process and interacting with all levels of the Marketing, Sales, Finance, and Executive teams.
  • You will define the strategic roadmap for how Sales utilizes systems (CRM, Lead Generation, Outreach, LinkedIn) and how these systems talk to each other, working closely with Sales, Finance and Delivery leadership, Marketing, and Technology Operations. You will also be responsible for our overarching vision for and view into Salesforce, including evangelizing and driving adoption within the organization. You will own our Sales reporting, data analysis, and forecasting and will be responsible for disseminating metrics and dashboards to key stakeholders within the company. 


  • You’ll work directly with sales and finance leadership to build, maintain and enhance sales operations.
  • You’ll partner with business leaders in the organization to establish metrics across the commercial businesses. 
  • You’ll own the strategic roadmap with respect to individual sales operations systems (CRM, Business Intelligence, Lead Generation, Outreach) and how they work together. 
  • You’ll lead our efforts to drive new business opportunities through our sales team, providing leadership to increase our lead generation efforts, market segmentation, and territory definition and market attack strategy.
  • You’ll partner with Marketing to optimize handoff between marketing automation and Salesforce. 
  • You’ll lead efforts with enhancements and workflow management in
  • You’ll define, maintain and review the sales pipeline along with executive and sales leadership.
  • You’ll review and analyze metrics to assess performance and suggested enhancements to the sales process.
  • You’ll develop and analyze key performance metrics (pricing, quota, deal size), reports and dashboards to enhance go-to-market strategy and execution. 
  • You’ll lead sales planning efforts by providing the sales management team with critical reporting and assist in all facets of sales planning, including sales forecasting with the executive team and board of directors.
  • You’ll report to the Chief Financial Officer in the Finance department within the General and Administrative division of the Company. 

Respect: How You’ll Use Your Professional Skills

  • You’ll use your 10+ years of experience in a sales or financial operations role, preferably within a SaaS and/or Healthcare organization.
  • You’ll use your experience with Salesforce and integrated systems to create and elevate our sales operations process.
  • You’ll have experience with Hubspot, InsightSquared or other lead management and reporting tools.
  • You’ll have exceptional analytical problem-solving skills with the ability to discern patterns from data and communicate effectively proposed solutions.
  • You’ll have leadership experience and experience managing others.

Empowerment: How You’ll Know You’re Succeeding

  • You have established key metrics that are used by Sales and Finance teams to impact decisions.
  • You have created a system of continuous improvement to enhance our sales and go-to-market strategy.
  • You own Salesforce and how it is utilized within the company.
  • You are leading sales planning efforts and reporting meaningful insights to the executive team.
  • Where You’ll Go From Here
  • Kyruuvians in the Senior Director, Sales Operations role can move in a more linear career path to a Vice President, Sales Operations.
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us. 

Equal Opportunity Employer
Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM


18 Tremont Street, Boston, MA 02108

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!


Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.



What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Share in our success!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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