Senior Director, Inside Sales

| Greater Boston Area

Carbon Black is hiring a Senior Director, Inside Sales to be based in Waltham, MA. As Inside Sales Sr. Director, you’ll play a key role in our company’s growth strategy. Reporting to the SVP Global Inside Sales, you will be responsible for coaching and leading the development and growth of our Northeast Region’s Inside Sales Team. In this role, successful candidates will leverage their sales and sales management expertise to optimize all facets of Carbon Black’s inside sales process, and lead their teams to forecast and deliver predictable revenue for the company.

As a people manager, you will be required to support your team through mentorship, sales coaching and training, weekly 1:1 meetings, and career development discussions. Experience with innovative lead development and lead generation programs, analysis and reporting, organizational planning, sales process optimization, and sales program implementation are critical for this position.

What You'll Do

  • Provide overall leadership and management of our Northeast Region’s Corporate and SMB Inside Sales Representatives
  • Recruit, train, develop, motivate and lead the Inside Sales team in pursuit of bookings goals
  • Measure, inspect and deliver on KPIs
  • Provide an accurate assessment of pipeline and opportunity management; accurately forecast weekly/monthly/quarterly bookings
  • Ensure delivery of monthly, quarterly and annual sales goals
  • Identify, continuously improve, and integrate all sales processes and policies, as well as sales model optimization
  • Partner closely with Marketing and Channel teams to develop lead generation for net new and add-on sales
  • Lead cross-functional initiatives in support of sales process improvement and enablement
  • Oversee resource planning, reporting, territories, incentives and communications for assigned region

What You’ll Bring

  • Track record of success as an Inside Sales leader exceeding revenue goals at a high growth company
  • Excellent analytical and business intelligence skills
  • Expertise in Salesforce and other sales enablement tools and technologies
  • Demonstrated ability to translate data and metrics into actionable business insights
  • Excellent verbal, written, and presentation skills and business acumen
  • Career champion, with proven experience in coaching and developing reps and managers
  • Proven success in creating and implementing sales programs and tools that motivate teams
  • Proven ability to manage through change
  • Experience selling software – high-growth SAAS experience a plus
  • 10+ years combined sales and sales management experience
  • BA/BS or equivalent combination of education and experience
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTMLLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Waltham HQ - 1100 Winter Street, Waltham Boston Location - 201 South Street, Boston

An Insider's view of Carbon Black

How would you describe the company’s work-life balance?

The company believes in work-life balance. If I ever had a family obligation or wanted to check out early to start a vacation, I’ve never been given a hard time. It’s all about getting your work done but if you need to take off to get oil changed or something, don’t sweat it. I never felt pressured to be here from 9-5 or sit in traffic.

Matt

Product Manager

What does career growth look like on your team?

We consider the Sales Development Representative Program an important first step in building out the foundation of a future leader. Whatever your first steps are at Carbon Black won’t be your last. Our program isn’t just about getting SDRs to be a good quota carrying rep; it’s also about helping them develop the next best step in their careers.

Susan

Sr. Director, Corporate Sales

How do you make yourself accessible to the rest of the team?

My leadership style is all about empowering my teams. I work in a way that is transparent and honest and want to help people achieve personal and professional goals. I want to foster technical abilities and make sure our people are keeping up with the leading edge technologies.

Tarun

VP of Product Infrastructure & Operations

What are some social events your company does?

Our culture club, Life at CB, focuses on a range of events. From company parties and sports leagues to philanthropy and learning and development, there's a ton of ways we get together. Also, a lot of communities were created by our employees, such as the Hiking Club, Women in the Workplace, and more.

Ashley

Sr. Talent Brand Ambassador

What are Carbon Black Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
In our Waltham HQ location.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
For our Waltham HQ
Recreational Clubs
Relocation Assistance
For some roles, we will offer relocation assistance.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
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