Sales Training and Enablement Manager at Thought Industries

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Sales Training and Enablement Manager
Thought Industries
Thought Industries’ Field Operations team is looking for a Sales Training and Enablement Manager to support our rapidly growing Sales, BDR and Customer Success teams. As a critical member of the Field Operations team, you will report to the Director of Field Operations but work cross-functionally with our Sales, Marketing, Customer Success, and Professional Services leaders to identify and execute improvements to training, processes, and strategy. 
This role requires a passion for developing client facing talent and building enablement programs. You will build a relationship with every member of our go-to-market organization to uncover opportunities for improvement and deliver the skills, tools, and assets the team needs to close new prospects and expand our existing customers. The ideal candidate will have a thorough understanding of sales, business development, customer success and professional services skill sets, enablement content, sales communications, and project management.
What You’ll Do:
  • Own the planning, design, development, and delivery of Thought Industries’ training and enablement programs to enhance the performance of our Sales, BDR, and CS teams
  • Conduct regular group and 1-1 training with our go-to-market team members
  • Collaborate with our go-to-market leaders to optimize our training and enablement strategy for our product and target markets
  • Review the performance of our Sales and CS representatives and managers to understand skill gaps and opportunities for improvement
  • Build/implement the processes and tools needed to support our training and enablement strategy
  • Establish KPIs to measure the effectiveness of training and enablement initiatives
  • Provide insights and recommendations for sales process improvement to the go-to-market leadership team
  • Develop and deliver content for Sales Kickoff and other Sales events

What We’re Looking For:
  • 3+ years’ professional experience in B2B SaaS sales training/enablement required, including experience in a high-growth environment
  • SaaS/B2B sales experience preferred, with proven success meeting objectives
  • Desire to build a training program from the ground up with a high degree of ownership
  • Deep passion for sales and coaching
  • Engaging presenter with strong interpersonal skills - ability to command the room during training activities
  • Comfortable operating with limited oversight

Key Skills:
  • Technical savvy. Proficiency in relevant technology including but not limited to Salesforce, Gainsight, Hubspot, and Outreach
  • Experience implementing sales enablement tools a plus
  • Instructional Design experience a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • Maze Design
    • MiroDesign
    • SmartsheetManagement
    • AirTableManagement
    • GithubManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailgunEmail
    • SendGridEmail

Location

We are in the heart of Downtown Boston, over looking P.O. Square Park. Surrounding us are tons of shops, restaurants, coffee shops and fitness studios

An Insider's view of Thought Industries

What’s the vibe like in the office?

High performance, high energy, low pressure, family; those are some things that come to mind. Every department has its own styles. The common theme is hard work for sure, mixed with business oriented but still relaxed and easy going. Everyone is in it for the next person. It genuinely feels like a family.

Sulaiman

Project Manager

What does your typical day look like?

My day officially begins at 8:30A.M, throughout the day I am in & out of meetings, personalizing emails & prospecting new accounts. Cold calling may not sound glorious , but Thought Industries makes work enjoyable with moments spent chit-chatting with other members of ‘the pit’, petting office dogs, snacking on food & coffee that is provided for us

Jaclyn

BDR Team Lead

How has your career grown since starting at the company?

I joined Thought Industries when we first launched. I learned to wear many hats and understand various aspects by working with/in each department. As we grew I was supported in developing core skills specific to my career passion. Thought Industries continues to support, mentor and develop our employees and that is something to take a lot of pride.

Ryan

Global Sales Manager

What are Thought Industries Perks + Benefits

Thought Industries Benefits Overview

Thought Industries offers a wide variety of benefits and perks, such as: Full Healthcare Options, Dental coverage, Vision coverage, 401K, Remote work, Parental Leave, Team Outings (current Remote Events!), Short Term Disability, Long Term Disability, Life Insurance (STD, LTS & Life Insurance, all fully paid by the company!), EAP Program (fully paid), Home Office Stipend, Meditation & Wellness Apps, Peer Rewards Program, Company Rest Days (day off!)& Other Employee incentives.

Culture
Volunteer in local community
We get together once a quarter and work with our charity in providing to the community. We also make donations as they present themselves. *on pause due to COVID-19- can't wait to resume!
Partners with Nonprofits
We work closely with Boston Cares in giving back to our community
Friends outside of work
Eat lunch together
Intracompany committees
Diversity & Inclusion Committee, Culture Committee
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Thought Industries works with MBTA to provide passes through the Perq Program
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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