Sales Productivity & Enablement Communications Specialist

| Greater Boston Area
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HubSpot is on a mission to help businesses grow globally. Thousands of customers worldwide use HubSpot inbound marketing and sales software to transform the way they attract, engage, and delight customers. Through its unique approach to company culture, HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 3M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal. Founded in Cambridge, MA in 2006, HubSpot has offices in Portsmouth, NH; Dublin, Ireland; Sydney, Australia; Singapore; Tokyo, Japan; Bogotá, Colombia, and Berlin, Germany.

Our Sales Productivity and Enablement team is the backbone of 600+ sales professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time and consistent resource for the Sales Team that helps them do their jobs more efficiently while growing their skill-set and maintaining a high velocity of growth.

As a Sales Productivity and Enablement team, we are passionate about building an extraordinary experience for Sales Reps in every program or roll out that touches Sales. We do this with critical thinking, tools & technology, education, communication, and process improvement.

As a strategic partner of the Sales Team, you will own the communication and documentation strategy that will inspire action within the Sales Team and drive productivity and revenue through the Sales Org.

You have a solid understanding of sales processes and how sales people think. You're excited about working cross-functionally with subject matter experts from around the company to quickly learn information, and craft effective communications and programs that make sense to Sales Reps and help them GSD.

You will also ensure that Sales Reps’ needs, sentiment, and experience are making their way up to leadership and to other departments. You will often be called upon to share the rep experience with Directors, VPs, and Executives across the company.

While the projects you work on quarter over quarter may vary, what will remain consistent across the span of this role is a desire to always be learning, a commitment to excellence and an eagerness to challenge “what we’ve always done” in the name of efficiency, productivity and growth.

On a lean productivity team supporting a large, Global sales team, you will be tasked with operationalizing as much of the role as possible, leaning on automation, programs, and other teams to ensure maximum efficiency.

You will be viewed as timely and reliable for those wishing to communicate and roll out programs and initiatives to Sales, and as an ally and advocate for the Sales Team. You will be seen as a “sales whisperer,” understanding the needs of the team, identifying areas for improvement, and will work with others to ensure sales has exactly what they need, when they need it.

Because the areas of knowledge that Sales needs to succeed will vary across the board, you will have the opportunity to learn about how different parts of the business function, gain executive exposure in every department, and use your ability to understand the day-in-the-life of a sales rep to effectively prioritize messaging, how they will impact sales, and alter communication strategies effectively.

Responsibilities

  • Deliver clear, concise, and compelling communications that inspire and/or drive action
  • Participate in and lead program rollouts, launches and support company-wide strategic initiatives through effective communications to Sales
  • Think critically about the landscape of a sales rep’s responsibilities, and cut through the noise to prioritize and develop sales communication strategies
  • Act as the “sales whisperer” for other departments whose work touches Sales. Act as the point of contact from Sales on these projects, programs and roll outs
  • Experiment with and use digital tools to strategically communicate across multiple channels (e.g. email, CRM, video, podcast, events, etc.)
  • Manage our Sales Knowledge Base through the use of efficient technology that ensures reps have what they need when they need it
  • Review documentation and communications written by other teams, edit and provide feedback to ensure they solve for sales needs
  • Ensure consistency & accuracy across sales ops and productivity created sales-facing documentation
  • Manage programs that gather feedback from sales team on a regular basis to constantly improve enablement programs
  • Act as a liaison between Sales, Marketing, Services and Product teams

Qualifications

  • Bachelor's degree
  • 1 to 5 years of experience, a background in a sales or sales support role preferred
  • Exceptional written and verbal communication skills
  • Team player with strong intrapersonal skills
  • Have a solid understanding of a sales process
  • Ability to prioritize and drive forward multiple projects at once
  • Can quickly learn new concepts and apply a Sales lens
  • Comfortable with or open to public speaking, appearing on and experimenting with new media formats like video
  • Experience driving process improvement
  • Be able to create basic content -- slide decks, one-pagers, informational documents
  • Be eager and willing to share insights from the sales floor that will improve our processes
  • Like to win & have a great attitude
  • Know how to market your own work and track results

Preferred Skills:

  • Sales Experience
  • Technically Savvy
  • Critical Thinking
  • Clear Communicator
  • Project Management
  • Organization
  • Experience in cross-functional collaboration



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Location

25 First Street, Cambridge, MA 02141

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