Sales Operations Specialist

| Greater Boston Area

Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

The Sales Operations Specialist will be responsible for supporting our Sales teams while working directly with the Finance organization. This candidate will play a critical role in our customer contracting and quote to cash process. The individual will support, advise, and enable Sales team members on revenue generating activities.

Responsibilities:

  • Work as a liaison between Sales, Finance, and Legal teams to ensure deals are reviewed, closed, booked, and documented in an accurate and timely manner.
  • Be the main point of contact for the Sales team regarding contract and deal processing procedures, for a global staff that need guidance on process and internal company workings.
  • Ensure the accuracy of contracts, including: confirming products and pricing information, verifying contract dates, and confirming deal data.
  • Support Sales team with unique customer paperwork requests and/or deal structures that arise throughout the customer relationship.
  • Review and verify the integrity of Sales team data in Salesforce.com.
  • Manage and maintain Company internal controls around the booking process.
  • Provide a support system by becoming a power use of Salesforce.com, specifically Salesforce.com Objects and Reports.

Desired Skills & Experience:

  • Strong organizational and listening skills with the ability to multitask efficiently.
  • Able to take direction and use initiative to ensure tasks are complete with accuracy and efficiency.
  • Understand the importance of and demonstrate a high level of attention to detail.
  • Strong interpersonal skills, ability to work as part of a team and communicate efficiently with different personality types across multiple departments.
  • CRM experience required, Salesforce a plus
  • 1-2 years of professional experience. Sales, finance, or operations preferred.
  • Must have Bachelor’s degree.
  • JIRA or other ticketing system experience.

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Location

Excellent, busy area close to Faneuil Hall with shopping and fun after-work options. Tons of varied and great lunch options - we have a great list!

An Insider's view of Acquia

What are some social events your company does?

The Boston office partnered with the Department of Children and Families to pair employees with the holiday wish lists of children in DCF care. In December, 2017, we helped fulfill the wishes of 200 children through gifts of toys and clothing.

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

I believe we will see even more significant technology-driven changes in our lives in the next decade or two . . . I am optimistic that the good in us will prevail and that we will achieve a more just society driven by technology. I am proud to be a part of the software industry which is a major factor in this technological advancement of humanity.

Radhika

Manager and Principal Software Engineer

How does the company support your career growth?

Our people are motivated by professional growth and development, and every day, there’s an opportunity to learn something new that can help you develop your career. We have a really strong peer-to-peer learning culture, and our internal mobility program encourages Acquians to explore new roles within the company.

Amy P.

Senior Director, Global Talent Development

What are Acquia Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Game Room
Stocked Kitchen

Additional Perks + Benefits

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity, six weeks of adoption leave paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, comfortable space, common areas, game rooms, and Mac computers.

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