Dynatrace
Dynatrace enables flawless and secure digital interactions.
Hybrid

Sales Operations Manager, North America

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As the Sales Operations Manager, this leader will be a catalyst for accelerating rapid growth, by enabling efficient and effective decision making, as well as ensuring crisp operational excellence.

 

We are seeking an outgoing, hands-on, and creative individual to provide strategic leadership and support to the Sales Operations team. The person filling this role will lead the day to day operations of a portion of the Sales Operations team, and will be responsible for providing forward-looking insights to guide Sales Management on areas of growth and improvement for the business.

Your Highly Visible Role

  • Partners with Sales Enablement to develop, deliver, and maintain operational training of sales systems and processes
  • Liaise with members of the Sales, Marketing, Services, Finance, and Product teams to translate business plans into executable sales productivity plans, forecasts, quotas and targets
  • Facilitates a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, and collaborating with cross functional teams such as Marketing, Finance, Services, and HR
  • Provides assessments and analytics in the development of sales territories and deployment of sales executives
  • Facilitates the development and deployment of sales targets and quotas
  • Facilitates a standardized forecasting cadence and a quarterly business review cadence across each RVP Super Region
  • Coordinates the forecasting, planning, and budgeting processes used within the sales organization, maintaining high levels of quality, accuracy, and consistency
  • Analyzes and share performance KPI insights to assist sales management with the management and administration of their teams
  • Partner with the broader Sales Operations team to implement and leverage sales enabling platforms/tools. Monitor the sales organization’s compliance with required standards for maintaining CRM data
  • Works with sales management to quickly understand key differentiators to and exploit sales and market opportunities
  • Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies
  • Provide opportunity analysis based on total addressable market (white space reporting)
  • Maintain reporting and business cadence to proactively inspect and manage Dynatrace sales, drive the pace of the business and go-to-market efforts to meet critical KPIs
  • Provides ad hoc sales performance reporting and analysis

Your Qualifications

  • 5-10 years of progressive Sales Operations experience and a Bachelor’s degree in Business, Management or relevant field or its equivalent; a Masters degree is a plus.
  • Innate ability to develop cross functional business relationships across all levels of management seniority
  • Capability to implement best in class processes focused on delivering business results.
  • Ability to concisely communicate complex topics to a broad audience including technical and non-technically driven functions.
  • Desire and proven experience in driving change building scalable processes along the way.
  • Ensure decisions are aligned with the interests of Dynatrace’s shareholders and will drive value shareholder value.
  • Strong analytical and quantitative capabilities are required.
  • Experience with and working knowledge of Salesforce.com is required.
  • Experience in the software/high-tech industry is a plus.

#LI- MS2

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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