Sales Operations Lead

| Hybrid
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Mabl is strategically positioned in the new frontier of intelligent software engineering tools. Specifically, the mabl team is on a mission to build the easiest low-code test automation solution on the market. We have hundreds of customers globally, revenue more than doubled in 2021, and we're on track to achieve similar results in 2022. We recently raised our $40M Series C round of funding providing us long term financial stability. While we are growing quickly, we also believe strongly in the value of culture (e.g. 94% of our employees rated mabl favorably in terms of work/life balance!).


We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every employee feels empowered. mabl was also named a Best Place to Work for 3 years in a row and a Best Paying Company by Builtin Boston.


Why we need you:


mabl has been scaling its go to market operations globally over the past year and we’re now looking for someone to harness the data we have to help provide insights into the business. We’re looking for a senior sales operations leader build the operational rigor to support our growth while working cross functionally as we scale the team. Your work will directly impact mabls business, customers and culture

What you’ll do:

  • Design and implement processes and reporting to optimize our sales funnel
  • Identify and report on KPIs across GTM
  • Work with GTM leadership to identify insights and trends which we should capitalize on across the business 
  • Work with GTM Leadership to identify, trial and procure new tooling as needed.
  • Monthly and quarterly reporting of all GTM metrics including ARR, NDR, Churn, Expansion, and others 
  • Work closely with our GTM leadership for ad hoc reporting requirements

About You:

  • Reasonable experience in go to market operations oriented roles
  • Experience working with and performing analysis on reports and dashboards in Salesforce, including identifying key trends in the business for executive direction
  • Highly detailed, well organized, with strong financial fundamentals 
  • Experience working in a fast paced, dynamic environment 
  • Comfortable using google sheets and/or excel including vlookups, charts, filters, etc 
  • Basic understanding of SaaS metrics 
  • Passion for identifying trends and insights from raw data 
  • Bachelors degree required

Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you.


Working at mabl:


- We embrace hybrid and remote work in and outside of the US! We have nearly 100 mablers spread across the world, currently in 6 countries, 4 continents, and 13 states. 

- We bring everyone together annually to foster lasting personal relationships and encourage mablers to visit our Boston office whenever they can.

- Our focus on Diversity, Equity, and Inclusion has grown from a small team of 6 people to now over 15 people driving budgeted initiatives across all facets of the company including recruiting, onboarding, education, and celebrations.

- We're proud to have won 10 awards since 2021 recognizing not only our product, but our culture and extreme focus on customer satisfaction. 

- We may be a small company, but we invest significantly in benefits and perks including generous parental leave, rich health benefits, a transportation benefit, and an employee collaboration perk. 

- We value our employees and show our appreciation through rewards and recognition programs, including mabl Kudos and our annual Founders Award!


About Us

mabl is the enterprise SaaS leader of intelligent, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Charles Schwab, jetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KubernetesFrameworks
    • PlaywrightFrameworks
    • BigQueryDatabases
    • FirebaseDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices

Location

We're conveniently located in Downtown Crossing with an inviting and warm office environment. Our working policy is hybrid, so whether you want to work from home or the office, we'll support your decision.

An Insider's view of mabl

What are some social events your company does?

Beginning as we were coming out of the Covid lockdown, we started an annual tradition of a full company offsite. In addition, we host gatherings at our office including our Sports themed party held this year. We also participate in volunteer programs in our neighborhood.

What is your vision for the company?

Our vision is to empower everyone on a software development team to participate in quality. Whether you're a product owner, developer, QA engineer, or manual tester, software testing is a shared responsibility which mabl enables teams to participate in.

Izzy

Cofounder

What are mabl Perks + Benefits

Culture
Volunteer in local community
We've done different volunteer programs including the one coming up later this year donating to the local aquarium harbor seal program.
Partners with nonprofits
mabl has a Kudos program and 25% of Kudos received by employees have been donated to local non-profits including food banks, shelters, and animal rights groups.
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Employee Assistance Program
Mental health benefits
We offer voluntary mental health programs and discussions for the team.
Financial & Retirement
401(K)
Company equity
mabl offers a stock option program which vests over 4 years
Performance bonus
Every employee at mabl has a variable component of their compensation tied to individual and company objectives.
Charitable contribution matching
From time to time based on employee interest, the company matches employee charitable contributions.
Child Care & Parental Leave Benefits
Childcare benefits
mabl offers up to $200/month for reimbursement of child care
Generous parental leave
Company sponsored family events
mabl often has company events in the office centered around certain holidays.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
mabl reimburses up to $200/month for parking
Fitness stipend
mabl reimburses up to $200/month for fitness memberships
Home-office stipend for remote employees
mabl offers $1,000 for remote employees to setup their home office
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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