Sales Operations Coordinator

| Cambridge

edX is a non-profit, growth stage eLearning startup with a mission to provide high-quality education for everyone, everywhere. The edX for Business sales team continues to grow and we are looking for a Sales Operations Coordinator to join our team.

If you are looking for an operations-focused, highly cross-functional and influential position that is a little different than the others...this is it! Help our Sales team to seamlessly build relationships in Fortune 2000 companies that are looking for quality alternatives to educating their workforce. This is a multi-billion dollar industry that is ripe for disruption and edX has the ideal product. Time to apply your organizational and process improvement skills to enhance this team!

Responsibilities:

  • Responsible for supporting a staff of 20+ Sales employees as well as key stakeholders in the B2B function of the business such as but not limited to finance, legal and accounting
  • Create reports in conjunction with marketing through HubSpot and Salesforce
  • Ensure internal customer service satisfaction through quality service, efficient product delivery and visibility, and the enhancement of new and existing business opportunities
  • Show initiative by making or approving decisions for improving our existing Sales process
  • Ensure that approved operating policies and procedures are implemented and maintained
  • Responsible for streamlining Salesforce or other CRM data entry
  • Other duties as assigned

Job Requirements:

  • 1+ years of previous Coordinator or operations experience required
  • Experience with CRM systems supporting Sales teams (Salesforce preferred)
  • Strong organizational skills required, ability to work cross-functionally is a plus
  • Experience with GSuite 
  • Strong written and verbal communication skills
  • BS degree or equivalent professional experience

This is a non-exempt, hourly paid position. Applicants must be able to work out of our Cambridge, MA office. Sorry, Visa sponsorship is not available.


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Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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