At Markforged, we are on a mission to unlock the next 10x innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in over 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.

The goal of the Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. The business operations team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

You will:

• Verify Salesforce data as system of truth: Ensure data accuracy on opportunities, orders, and invoices; Perform monthly revenue and account audits
• Identify workflow inefficiencies and work with Sales Operations team to improve processes
• Provide support and assistance to the Markforged Sales Team
• Build Salesforce Reports and Dashboards for Sales Team
• Work with sales team to prioritize triaged orders and maintain printer priority list and deadlines
• Maintain and update sales and customer records
• Communicate important feedback from customers internally
• Stay up-to-date with new products and features
• Manage Salesforce user requests, troubleshooting, and escalations
• Additional projects as needed

We're looking for people who:

• Raw smarts: business and practical common sense and intellect
• Excellent communication skills, written and verbal
• Excellent project management skills
• Acute attention to detail
• Roll-up your sleeves attitude
• Critical thinking skills
• Team player that works collaboratively with others
• Knowledge of Excel
• Comfortable in a fast-paced environment
• Strong academic background. Degrees in finance, economics, business, or equivalent experience preferred
• 0 - 2 years experience

The Sales Operations Coordinator role is a great way to join a fast-growing start-up at the ground level and develop one's career. Perfect for recent college graduates; a coordinator can work to progress to an Analyst role and beyond.