Sales Operations Associate
Who we are
Stavvy is transforming how business is conducted remotely by making complex legal and financial transactions easier, safer, and more accessible to all. Whether we are working to enable title companies to facilitate remote closings in a safe way, better connecting lenders with the businesses they use during the home buying process, or building the next set of tools for the platform, Stavviators (our employees) are disruptors at heart. Our team is constantly iterating, solving problems, and working together to simplify life's defining moments. If you want to help power the paperless revolution, join us at Stavvy!
Who you are
You are a detail oriented, analytical thinker, who likes to tinker with different systems and data. You are familiar with CRM models, and understand their basic concepts. You thrive in collaborative environments, where you can work cross functionally with other teams to drive business results. You want to be a part of a high growth company, where you can get exposure to all departments and stakeholders. You are a highly motivated, self-starter who is ready for their next challenge!
What You’ll Do
As Stavvy’s first Sales Operations Administrator, you will be an integral part of the sales, marketing, and customer success teams. You will own and maintain our CRM by organizing, cleaning and updating data. You will partner with our go-to-market teams and help them by providing effective tools and processes to better serve the business goals. You will report directly to our Head of Technical Solutions and Operations, and provide the company with knowledge and best practices for all things involving our CRM.
In this role you will:
- Take full ownership over the CRM (maintenance, cleaning, updating)
- Partner with business stakeholders and make any requested changes and needs will be met in a timely manner
- Receive requests for modifications and changes to the existing CRM process
- Identify business gaps and opportunities to improve efficiency
- Implement changes and adapt the process to suit the business’ needs
- Integrate new business systems into the CRM and ensure data flows smoothly
- Generate, build, and deliver reports built in the CRM systems
- Meeting with internal stakeholders to ensure the CRM and business systems are fitting their needs.
Our office is also currently located in Newton, MA with an anticipated move date to Boston this coming December. We currently have limited capacity in-office due to the Covid-19 pandemic. We are currently accepting candidates who live near or are looking to move within the commutable vicinity of Boston, MA. This job will start remote but be expected to be in office when the new location opens to foster collaboration with team members and fellow Stavviators.
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