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Sales Engineer (Remote Office - Minneapolis Area)

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Who are Dynatrace?

Dynatrace makes it easy and simple to monitor and run the most complex, hyper-scale multi-cloud ecosystems. Purpose built for today’s enterprises, Dynatrace is the only AI-powered, full stack and completely automated monitoring solution that provides deep insight (answers, not data) into every user, every transaction, across every application. That’s why the world’s leading brands, including 79 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Why Dynatrace?

Dynatrace is leading the way in the APM space, has innovative and exciting solutions to combat the performance challenges of today and are looking for innovative people to join our team.

What’s the role?

As a Dynatrace Sales Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all things APM. Within this exciting role, you will responsible for executing great demo’s which demonstrate Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Sales Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

An excellent team player, with the ability to work across all disciplines.

Excellent communication and presentation skills, with the ability to communicate technical value into business value.

Previous 3 – 5 years of experience working with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL.

Experience and knows the way around typical OS’s including Windows & Linux.

Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.

Ability to manage a number of project simultaneously, work with a number of different sales people and support other SEs where needed.

Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.

Must be able to travel up to 50% of the time

Qualifications

  • Experience with application performance management technologies and techniques
  • Experience with new innovative technologies like Azure, AWS, Docker, Openshift etc.
  • Experience with JavaScript frameworks including JQuery, Dojo, AngularJS etc.
  • Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
  • Experience with Cloud and Big Data technologies

#LI-NJ1

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Harsha Gunnam
Director of Marketing Analytics and Operations
EMPHASIS ON GROWTH
Mistakes are opportunities to learn
Transparency, empowerment and empathy guide Harsha Gunnam in his efforts to lead the marketing analytics and operations team through its exciting project roadmap. On this journey, Gunnam places a high value on keeping his team engaged and leaves plenty of room for growth and development. He appreciates that leadership has built “a culture where we know that it’s OK to make mistakes so we can learn from them, everyone is actively looking to collaborate with others and there is a priority for creating a positive environment.”
Transparency, empowerment and empathy guide Harsha Gunnam in his efforts to lead the marketing analytics and operations team through its exciting project roadmap. On this journey, Gunnam places a high value on keeping his team engaged and leaves plenty of room for growth and development. He appreciates that leadership has built “a culture where we know that it’s OK to make mistakes so we can learn from them, everyone is actively looking to collaborate with others and there is a priority for creating a positive environment.”
The willingness to learn and grow that I have seen here offers a great opportunity to coach and guide.
Elena DelloRusso
Sales Development Representative Team Lead
FUTURE-FOCUSED
Training and mentors facilitate growth
Eight months into her tenure with Dynatrace, Elena DelloRusso was promoted from an individual contributor to a team lead on the sales development representative team. She sees that step as just the beginning of her growth journey. At this year’s sales kickoff, DelloRusso was inspired by the field representatives honored for their hard work and achievements, adding, “I knew that I wanted to be on that stage myself one day.” To get there, she’s taking advantage of access to a variety of training to level up — including Sandler Training, an award-winning sales program — and insight from mentors.
Eight months into her tenure with Dynatrace, Elena DelloRusso was promoted from an individual contributor to a team lead on the sales development representative team. She sees that step as just the beginning of her growth journey. At this year’s sales kickoff, DelloRusso was inspired by the field representatives honored for their hard work and achievements, adding, “I knew that I wanted to be on that stage myself one day.” To get there, she’s taking advantage of access to a variety of training to level up — including Sandler Training, an award-winning sales program — and insight from mentors.
Having easy access to peers and management across different SDR teams has allowed me to take bits and pieces of knowledge to develop my very own style.
Sarah Fister
Enterprise Account Executive
FIERCE CUSTOMER FOCUS
Coming together to improve the experience
Dynatrace’s product has been recognized for its innovative and comprehensive approach to AIOps, which enhances customers’ IT observability. But it’s the team’s relentless focus on client care that makes the real difference, according to Sarah Fister. Such a concentration on users wouldn’t be possible if it weren’t for the emphasis management puts on ensuring employees feel like they are part of the team. It is an environment where doors are always open, and where everyone is accepted.
Dynatrace’s product has been recognized for its innovative and comprehensive approach to AIOps, which enhances customers’ IT observability. But it’s the team’s relentless focus on client care that makes the real difference, according to Sarah Fister. Such a concentration on users wouldn’t be possible if it weren’t for the emphasis management puts on ensuring employees feel like they are part of the team. It is an environment where doors are always open, and where everyone is accepted.
Seeing these solutions help our customers solve complex business problems that are eating away at their revenue is an incredibly rewarding feeling.

What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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