Sales Enablement Specialist
Klaviyo is seeking a Sales Enablement Specialist to play a critical role in the training and development of our sales team as we work to hit Klaviyo’s revenue targets. You’ll use your experience in sales to create a variety of content, both internal and external facing, and training materials that are designed to enable our team to on-board successfully and continually up-level their sales skills and product knowledge. You'll collaborate with sales, marketing, product teams. This role reports directly to the Director of Enablement.
How You'll Make a Difference:
- Work directly with Sales Leadership: Partner with the Sales Team Directors, Managers, and VPs to align Enablement initiatives with the organization’s high-level goals. Be comfortable with delegating, and collaborating with, an Executive Sponsor for projects and certifications.
- Create consistent & engaging content: Become well-versed in the creation of various deliverables including, but not limited to, e-Learnings, videos, playbooks, and live training decks/facilitator guides. Regularly conduct audits of team needs and gaps, aligning content creation to desired outcomes.
- Pitch new ideas: Seek to take initiative and improve the tools and processes used by the sales organization, bringing forth new ideas and project proposals.
- Assist with new hire on-boarding: An organized communicator that can assist in managing the BDR & AE onboarding processes & ongoing training calendars: ensuring that new employees and managers are informed of the process and schedule.
- Extra projects: Be open to involvement in projects related to the team’s growth initiatives that may involve topics such as diversity & inclusion, hiring practices, team morale, career progression, content organization, etc.
Examples of recent projects include:
- Working with Sales Leadership to define Klaviyo’s messaging, including the build and execution of a certification for AEs and BDRs
- Building a training series around product features and use cases to ensure new AEs and BDRs have deep product knowledge
- Videos & e-Learnings focused on Agenda Setting, Levels of Questioning, Setting Next Steps, Connecting Goals to Features, Pre-Call Preparation, etc.
- Training decks focused on Klaviyo’s ICP, Ecommerce Platforms, Competitive Positioning, Product Launches, etc.
- Restructure of the Sales Team Wiki Space
Who You Are
- You have experience as an individual contributor in a direct sales role, either BDR and/or AE
- Self-starter who is open to working on a variety of projects and tasks in an fast-paced environment
- You have a knack for organization and are capable of managing multiple projects and deadlines simultaneously
- You are comfortable creating content, teaching, and coaching on topics such as preparing for a meeting, discovery, demo, objection handling, competitive positioning, Klaviyo messaging, sourcing/prospecting, cold calling, email tactics, the Klaviyo product, and more.
Get to know Klaviyo
Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why 50,000 innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.
Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.
Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web, and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why over 38,000+ innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.
Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.