Headquartered in the Boston area, Interactions, LLC is the world’s largest independent AI company.   We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.   Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. 

At Interactions we are committed to transforming customer experience and passionate about the professional and personal development of our talented and enthusiastic team. We endeavor to create opportunities that advance the skills, interests, careers and lives of our employees.  Come join our growing team!

To support our continued growth Interactions is hiring a Sales Director. The Sales Director is responsible for sales of Interactions solution offerings to a set of Named Accounts within a given vertical market segment in the US and Canada.  The primary objective of the sales group is to meet and exceed bookings and revenue expectations by prospecting and selling to new customers, growing existing customer revenues and providing solutions to all customers through a consultative sales process.  The Sales Director serves as a key member of the team and is expected to build effective relationships with across the whole organization in order to be most effective.

Job Requirements:

• Responsible for development, planning and selling to Named Accounts.
• Responsible for mastery of business dynamics of the assigned vertical segment: 
  • what drives customer investment behavior;
  • how the Interactions solution portfolio can be most effectively applied for compelling business value.
• Collaborate broadly with the pre-sales Solutions Consulting organization. Understand and communicate solution proposals and supporting business cases to prospects in a concise, convincing and straightforward manner.
• Collaborate with Marketing and Business Development teams to conceive and execute effective demand generation campaigns.
• Responsible for building and development by actively prospecting to accounts with established relationships
• Responsible for prospecting and cold calling daily. Minimum of 2-3 hours until verifiable pipeline is built.
• Responsible for effective articulation of Interactions' unique selling points and value proposition as well as a broad understanding of key market competitors.
• Responsible for input and maintenance of sales data within salesforce.com CRM
• Responsible for attendance and successful completion of required training classes and various developmental activities. Must be able to demonstrate proficiency in understanding Interactions Products and Services.
• Estimated travel time is 50-75%

Qualifications:

Required:

• Bachelor's Degree in engineering, computer science, business communications or closely related field.
• Minimum of 5 years of relevant software/SaaS field experience including Larger Enterprise Solution Sales experience. Domain Experience Required.
• Ability to communicate detailed ROI and operational KPI impact analysis to cross-functional management audiences.
• Must be an articulate communicator and instinctive listener.
• Exceptional relationship builder.

Preferred:

• Existing relationships with key executives in target Named Accounts.
• Unwavering positive attitude and a good appropriate sense of humor.