Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Hybrid

Sales Development Representative

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Company Description
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.
Job Description
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.
Responsibilities:

  • Qualify leads and prospects based on defined criteria.
  • Profile assigned accounts and drive outbound prospecting to generate new business.
  • Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
  • Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
  • Develop an understanding of the account's business issues and other relevant information.
  • Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
  • Educate prospects about Dynatrace enterprise solutions.
  • Use CRM-Salesforce.com to track activities.
  • Attend weekly territory forecast meetings and update team on progress of identified activities.
  • Work to meet defined metrics goals.
  • Provide input to marketing including feedback on quality of leads from marketing programs.


Qualifications

  • Understanding of IT operations management solutions a plus.
  • Experience using a CRM, (Salesforce.com preferred).
  • College diploma/university degree or equivalent experience.
  • High level of commitment to exceptional customer service and relationship build.
  • Strong written and verbal communication skills.
  • Strong problem solving, organizational and interpersonal skills.
  • Ability to work both individually and in a team environment.
  • Self-motivated with the ability to work in a fast paced and constantly changing environment.


Additional Information
#LI-JB1
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app. Requests for exemptions, must be reviewed and approved prior to commencing employment. If this requirement is not met, your employment will not commence.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
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    What are Dynatrace Perks + Benefits

    Dynatrace Benefits Overview

    Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Employee resource groups
    Remote work program
    Diversity
    Mandated unconscious bias training
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Mental health benefits
    Wellness days
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Child Care & Parental Leave Benefits
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Generous PTO
    Paid volunteer time
    Sabbatical
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Fitness stipend
    Home-office stipend for remote employees
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Online course subscriptions available
    Customized development tracks

    Additional Perks + Benefits

    Our values
    We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

    Innovate with Passion
    We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

    Engage with Purpose
    We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

    Win with Integrity
    We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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