Sales Development Representative

| Somerville
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Quality isn’t just a goal. It’s the whole point.

Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 6-8 months! 

Responsibilities 

  • Work & qualify inbound leads via phone, email & chat
  • Conduct high volume outreach (60-100 activities per day)
  • Execute on marketing campaigns to drive opportunities
  • Collaborate with Account Executives to generate targeted Outbound campaigns

Qualifications

  • 1-2 years in a customer-facing role
  • Strong communication skills
  • Highly coachable with a strong willingness to learn
  • Passionate desire to move up within a sales organization

The Team 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive and collaborative and demands quality work at every level. Each SDR is paired with a Mentor from the Sales team and receives constant coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of sales representatives here at SmartBear.

About SmartBear

SmartBear is a market-leading, visionary technology company that has helped the world’s most recognized companies develop the world’s best applications. We’ve played a role in the ride you ordered, the banking app you used, the item you posted for auction, and the flight you just purchased. Located in bustling Assembly Square, the SmartBear Somerville office comes equipped with a fully stocked kitchen filled with snacks, cold brew, and kombucha on tap.  

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Our office in located in Assembly Row overlooking the beautiful Mystic River surrounded by shopping, dining, and entertainment. We're conveniently located steps from the Assembly MBTA Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

Everyone is very confident and engaged -both in our work and with each other. We're open minded and good listeners. Overall, we are high energy and the atmosphere is super positive. It feels like we're one big team, and you're comfortable speaking your mind because you know your teammates will be receptive and invested in moving things forward.

Xhuljana

Talent Acquisition Specialist

How do you collaborate with other teams in the company?

SmartBear fosters a collaborative company culture. Our open concept office enables employees to walk up to each others desks to ask questions or meet in the Bear Cave. Since we are doing a hybrid model, we have implemented new Zoom rooms. Additionally, we are all very active on Slack.

Jacquie

Talent Acquisition Specialist

What makes someone successful on your team?

To be successful, employees are challenged to step out of their comfort zones and be engaged with their work. Across the company employees benefit from 1:1 meetings with their bosses where they can receive feedback & professional development training or to ask questions.

Jacquie

Talent Acquisition Specialist

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 Sneaker reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)

Culture
Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has put on parties for SmartBear families, hosted a chili cook off, ran charity drives, and much much more!
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Remote Work Program
Family Medical Leave
Company sponsored family events
We have a Family Halloween Party every year!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on the last day of every month. Employees get free lunch on Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.
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